I would like to send an email to your management about my experience. Please provide me with an email address.
12/2/2017
Benjamin C. VERIFIED CUSTOMER
Thank you Chet for a great service. Really appreciated.
12/2/2017
Ting W. VERIFIED CUSTOMER
Thank you for ur fantastic service.
12/2/2017
James S. VERIFIED CUSTOMER
I was completely satisfied with the service done to my car. James Luong was very accomodating and patient in explaining what is needed to be done . Thanks a lot James.
12/2/2017
Glenn C. VERIFIED CUSTOMER
Excellent service.
12/2/2017
Susan R. VERIFIED CUSTOMER
Excellent service!
12/2/2017
Mary J. VERIFIED CUSTOMER
Very good tganks
12/2/2017
Chet M. VERIFIED CUSTOMER
Tony was very professional and courteous. I appreciate his caring for my vehicle.
12/2/2017
Puquan X. VERIFIED CUSTOMER
Good service by Frank.
12/2/2017
Anh D. VERIFIED CUSTOMER
This is my 2nd time having Carlos Munoz as my Service Advisor. I am very happy with his services. He is very sincere. He responded to my email-requests even when he was on his day off. He kept me updated on the status of my car when it is in service. He explained well of what the needs are. - I would like to have him again in the future and would like to recommend him to family and friend. Lastly, I sincerely thank you for his time and effort - it sure did make this visit a very pleasant one!
12/1/2017
Richard A. VERIFIED CUSTOMER
Carlos always gives stellar service !
12/1/2017
Dmitriy C. VERIFIED CUSTOMER
Chris was very friendly and polite. He kept me updated every day while Lexus had my car.
12/1/2017
Emily P. VERIFIED CUSTOMER
Good
12/1/2017
Sheila B. VERIFIED CUSTOMER
I asked to cancel the diagnostic fee when I picked up the car since nothing was needed other than air in tires. This should have only been a last resort and not charged up front.
12/1/2017
Lynne G. VERIFIED CUSTOMER
Improved flow for customer. No delays.
Thank you.
12/1/2017
John W. VERIFIED CUSTOMER
long waiting time. My appointment was 9:40 am, and my car was ready at 1:00pm.
12/1/2017
Olivia C. VERIFIED CUSTOMER
Justice did a fantastic job in taking care of my vehicle
12/1/2017
VERA C. VERIFIED CUSTOMER
Marshall has been our service advisor for years when we went to capital toyota. We were very sad when we found out that he left. Now, we found him again at lexus service and could not be happier. He is always very professional, follows up as promised. Explains what is going on with a car with patience. He is definitely an asset to your team! Thank you for taking great care of my mom Marshall!!!