I cannot say enough words about Chet. He has provided consistent excellent customer service for last few years. He is compassionate and flexible. I completely trust his recommendations.I wish Lexus could have more service adviser like him.
12/6/2017
Asiya K. VERIFIED CUSTOMER
Chris was extremely helpful and gave fair diagnosis. Was very receptive to my needs and accommodated very well. I appreciate his help. Very impressive service and loved my clean car by Estitio.
12/6/2017
Ronald H. VERIFIED CUSTOMER
James took over my service appointment with authority and made sure that I was informed at all times. Thank you very much to him.
12/6/2017
Sandra M. VERIFIED CUSTOMER
I did not have an appt. I had alarms going off while I was driving. I drove to the service center and treated extremely well.
12/6/2017
Larry N. VERIFIED CUSTOMER
Quick and thorough. Very polite and accommodating
12/6/2017
Steve D. VERIFIED CUSTOMER
Tommy was great! Very courteous and professional and had my car finished right on time.
12/6/2017
Miesha L. VERIFIED CUSTOMER
He was antisocial and rude when he decided to be social
12/6/2017
Janice B. VERIFIED CUSTOMER
I will request Tony for my service representative in the future. He worked professionally and with clarity about the necessary repairs for my IS 250.
Thank you for the coffe as well and the loaner car. This keeps me coming back to Lexus. Janice B
12/6/2017
Heng C. VERIFIED CUSTOMER
Very happy with James’s service. He helps me with all my questions and need.
12/6/2017
Aphelia I. VERIFIED CUSTOMER
Absolutely great service! Tony Machado is the best!
12/6/2017
June B. VERIFIED CUSTOMER
Ramsin keeps his customers on the loop by making calls in advance for service recalls and by timely updates when thei car is being serviced.
12/5/2017
NHI K. VERIFIED CUSTOMER
It was great thank you for the great service experience!
12/5/2017
Mary R. VERIFIED CUSTOMER
I appreciate the extra step you took to take care of that spot on my car.
12/5/2017
Maria C. VERIFIED CUSTOMER
Only issue is that I had to wait awhile for my car to appear after I had paid there was some breakdown in communication between the checkout and getting the car to appear.
12/5/2017
Dinara T. VERIFIED CUSTOMER
Thank you for excellent service!
12/5/2017
Michael C. VERIFIED CUSTOMER
James is a great service professional He is knowledgeable and understanding of your service requests and your demand on time. He does both better than anyone i have worked with in the past
He is great to work with
12/5/2017
Gerardo B. VERIFIED CUSTOMER
As always, James is a trusted advisor always available to accomodate my agenda.
I highly recommend him, great service is one of the reasons I now own 2 Lexus
12/5/2017
Joyce Z. VERIFIED CUSTOMER
Very friendly
12/5/2017
De V. VERIFIED CUSTOMER
Thank you
12/5/2017
Shivanand S. VERIFIED CUSTOMER
Chris did an excellent job from start to finish.
Great courtesy
Kept me informed along the way
Took care of process very efficiently