Took from 10:20 AM to 3PM to complete services.
Received text: car is ready for picking up then wait for another one hour
to receive my car.
Tony was so nice and helpful. He gave me 2 free
Car wash.
12/31/2017
Gregory H. VERIFIED CUSTOMER
Carlos is the man. Happy New Year Lexus of Stevens Creek. Please no more questions I’m happy!
12/31/2017
Philip N. VERIFIED CUSTOMER
Remain is great. I love his service.
12/31/2017
James H. VERIFIED CUSTOMER
Great service!!!!!!
12/31/2017
Mimi N. VERIFIED CUSTOMER
Mr. Tony Machado always provide an excellent customer service when it comes to his customers. Always a pleasure having him as an advisor.
12/31/2017
Alyson H. VERIFIED CUSTOMER
Everything was excellent! Love getting my car serviced here. Everyone is friendly and nice.
12/31/2017
Pamela C. VERIFIED CUSTOMER
Carlos is great, my brakes were a hazard and I had no appointment. Carlos was knowledable, efficient and professional. Best service ever at Lexus. I would also like to include the people at check in and check out and loaner car. Great all around team.
Thanks
12/31/2017
Mary C. VERIFIED CUSTOMER
Thank you
12/31/2017
Devon J. VERIFIED CUSTOMER
The service took longer than expected.In at 0830 completed by 1400 for oil change and air filter. Most frustrating was waiting for my car to be brought up after I paid the bill. In past Service was a lot quicker. Nothing against Mr Blank, problem not on his end.
12/31/2017
Robert N. VERIFIED CUSTOMER
Happy new year!
12/31/2017
Rantin J. VERIFIED CUSTOMER
Very rud and unprofessional person
12/31/2017
Prajakta S. VERIFIED CUSTOMER
You cannot fool people and just randomly throw numbers . Justice Joshua was rude and he will just try to hurry up and won’t reply to ur questions straight. I would never ever be like to be hosted by him. Horrible service by Him.
12/30/2017
Herschel L. VERIFIED CUSTOMER
Great experience and customer service - thank you!
12/30/2017
Danny A. VERIFIED CUSTOMER
Excellent Service
12/30/2017
Alex V. VERIFIED CUSTOMER
You were great Carlos. I did have a little difficulty contacting you. Later in the day but later found out you did not have your cell phone. I just wish there was another way to get through to you. Other than that the experience was excellent.
12/30/2017
Srihari R. VERIFIED CUSTOMER
Not happy with the service. Will appreciate a call back st ****-****-xxxx
12/30/2017
Angelita Martinez. VERIFIED CUSTOMER
Always Pleased!!!
12/30/2017
Govindareddy K. VERIFIED CUSTOMER
Excellent customer care
12/30/2017
Jean T. VERIFIED CUSTOMER
Joshua did a great job for me today. He got in touch with me quickly to lay out some issues that were found with my car and explain the remedies and options. He kept me informed and had the car ready for pick up in the early evening.
12/30/2017
Jose V. VERIFIED CUSTOMER
Tony offered us exceptional customer service. Tony is very professional, extremely courteous, and his follow up is outstanding. Tony took care of us today with handling the service of both our new cars. We are very thankful and appreciate his efforts. He is extremely pleasant to work with and my wife and I look forward to our next purchase! An exceptional service experience such as this has kept us as loyal Lexus customers for well over a decade. Thank you for all!