Carlos is fabulous! That he has actually worked on the cars in the shop makes him superbly qualified. We have never been happier with any of our Lexus people! Thank you, Carlos!
12/30/2017
Joyce M. VERIFIED CUSTOMER
I’m satisfied with the service on my car and the service provided by Tony. It just took a long time to get the job done
12/30/2017
Tony T. VERIFIED CUSTOMER
Very good services
12/30/2017
My N. VERIFIED CUSTOMER
Very quick and easy. Friendly also????.
12/30/2017
Laylee S. VERIFIED CUSTOMER
Thank you for listening to my concerns and addressing them to the best of your abilities. I would have appreciated a call on Thursday to notify me that my car is not ready, and that we are waiting on a part. Instead, I had to call for an update. Other than that, I’m glad that everything was taken care of
12/30/2017
Linda N. VERIFIED CUSTOMER
Wonderful experience! They answered all my questions, was extremely helpful, always friendly.
12/30/2017
Ngoc N. VERIFIED CUSTOMER
She very nice ! Good job !
12/29/2017
Barbara D. VERIFIED CUSTOMER
Ramsin provided outstanding service to me.He demonstrated passion for his job and compassion for me. He provided updates to my satisfaction, and he was detailed oriented. In essence, I was completely satisfied with the work Ramsin performed and the work that was done on my 2011 Lexus.
Have a Happy New Year! Thank you for providing an opportunity for feedback!
BZD
12/29/2017
Phanthavong D. VERIFIED CUSTOMER
James and the mechanic were very helpful and attentive with the service.
12/29/2017
Angela M. VERIFIED CUSTOMER
GREAT Service as always.
12/29/2017
Chirathma K. VERIFIED CUSTOMER
As always I was beyond satisfied with the service I received at Lexus. I was able to have all need met within a efficient time duration.
Great experience!
Thank you
12/29/2017
Stella C. VERIFIED CUSTOMER
Excellent!
12/29/2017
Hai T. VERIFIED CUSTOMER
James Luong is the best advisor that I’ve seen so far at this service center. Gave me excellent customer service every single time.
12/29/2017
Phat H. VERIFIED CUSTOMER
He is good service and nice guy
12/29/2017
Dennis B. VERIFIED CUSTOMER
Hard to reach anyone who could inform me of the availability of the part needed for my repair.I was also misinformed (by Tommy) that the part I needed was not in stock and would take two days to arrive.
12/29/2017
Wei W. VERIFIED CUSTOMER
Overall is fine. But the arrangement for shuttle pick up is a big concern to me and my family. It interrupts my whole schedule.
12/29/2017
Sarah D. VERIFIED CUSTOMER
James is a wonderful service advisor
12/29/2017
Lauren J. VERIFIED CUSTOMER
Gary was very nice and was very attentive to my concerns with my vehicle
12/29/2017
Winnie C. VERIFIED CUSTOMER
Gary was great to work with and made my experience very easy and smooth! I didn’f Feel he was trying to upsell me and advised me exactly on what I needed!! Thank you!!!