Ramsin was there to meet me when I arrived, we went to his office, completed the paper, he told me approx how long it would take and was exactly right. We finished the paperwork and off I went , very satisfied with the work and also having my car cleaned and washed before I left
8/9/2018
Ray V. VERIFIED CUSTOMER
Service was awesome. Thx Steve
8/9/2018
Melissa M. VERIFIED CUSTOMER
I was treated so exceptionally, that I don’t mind bringing my car in for service. I appreciate each and every person I interacted with, as I felt they were kind and considerate individuals. This is what customer service should be. Lexus of Santa Clara is the best!!! And my Service Rep, Frank Moreno treated me with with the up most respect. Thank You Frank.
8/9/2018
Khuong P. VERIFIED CUSTOMER
Thank you for providing excellent service.
8/8/2018
DIEP N. VERIFIED CUSTOMER
I wish my rather new tire could be patched instead of replacement of costly new tire. The air pressure was a bit off 37/37/35/34 PSI front left/right / rear left/right, respectively. Car wash was a bit spotty but better than last time which left a long vertical but shallow scratch on my door. Good coffee.
8/8/2018
DANIEL C. VERIFIED CUSTOMER
Great customer service and experience with Ramsin!
8/8/2018
Nicki S. VERIFIED CUSTOMER
Thank you for the help!
8/8/2018
CURTIS S. VERIFIED CUSTOMER
Made appointment quickly, car check in was fast, service was great and it was nice to have loaner car since my car was going to take 2 days or more for repair.
8/8/2018
NAVEED A. VERIFIED CUSTOMER
Great service
8/8/2018
ROGER C. VERIFIED CUSTOMER
Provided me with an excellent experience and good communication
8/8/2018
ALLEN D. VERIFIED CUSTOMER
Excellent service!
8/8/2018
VERA C. VERIFIED CUSTOMER
Ramsin is always a pleasure to talk with. He is very helpful, professional, and shows concern for my needs for my Lexus. He is very informative and every time I go get my vehicle maintenances it’s a smooth process.
8/8/2018
SUSANA R. VERIFIED CUSTOMER
Overall experience was awesome. Gary is very nice and very professional. I love going to get my car service there because of the outstanding service I always received. If I had to rate my service from 1 to 10. Definitely a 10!
8/8/2018
Sharon G. VERIFIED CUSTOMER
James was ferrific and i will ask for him next time.
8/8/2018
HIEU D. VERIFIED CUSTOMER
James was very helpful and explained what was needed for my car thoroughly and honestly. I very much appreciate James’s help.
8/8/2018
SOON P. VERIFIED CUSTOMER
Appreciate your help as always! Thanks!
SYP
8/8/2018
Hassan S. VERIFIED CUSTOMER
Very professional and on time
Thanks
8/8/2018
ANNETTE K. VERIFIED CUSTOMER
Wonderful. Left a 5 Star review on yelp.
8/8/2018
ROSARIO G. VERIFIED CUSTOMER
I’m very satisfied w the service.... I can feel my car is running smooth and clean. I want to thank Deep Saini...he was very helpful and kind. Also I want to thank Vince for dropping and picking me up at d Mall. Overall excellent treatment thank you????????
8/8/2018
JULIE C. VERIFIED CUSTOMER
He is wonderful and very customer oriented. We appreciate him as our Lexus service consultant so much. He is critical to representing the Lexus brand. Best Trgards, JULIE C