Carlos was wonderful! Knowledgeable and friendly. Nice work! Thanks
7/12/2019
James J. VERIFIED CUSTOMER
I enjoyed the service Steve gave me , your washing department could wipe down the inside of the car , and lower door panel, I will be back when my next service is due. Thank you. Jim.
7/12/2019
****D. VERIFIED CUSTOMER
Monika went above n beyond to make sure I was completely satisfied
7/12/2019
Suanne F. VERIFIED CUSTOMER
Worked with Chris Mendoza for the first time since my service rep went to work at Lexus Monterrey. Chris was very thorough and followed through on the things I requested. Also, he worked with the technician to find this darn, very faint new rattle in my car and my car is. 2005. Mystery solved so very happy. The service was timely with no delays. Thanks for the great experience.
7/12/2019
Yunhwa C. VERIFIED CUSTOMER
I am very happy with your service for my car, as always.
Thank you very much.
Teri Chiang
7/12/2019
Xiang W. VERIFIED CUSTOMER
Randy is great!
7/12/2019
Jose A. VERIFIED CUSTOMER
I appreciate the fast, friendly, efficient service. Hes makes me feel like a valued customer.
7/12/2019
Tejpal T. VERIFIED CUSTOMER
Great service as usual.
7/12/2019
Oscar A. VERIFIED CUSTOMER
Scratch door. Your personal service and attention was excellent!!!!!!
7/12/2019
Nancy H. VERIFIED CUSTOMER
Great service by Mike
7/12/2019
Jasmine C. VERIFIED CUSTOMER
Car was ready the same day. No problems. Loaner car - had no issues with it . Great customer service.
7/11/2019
Francisco R. VERIFIED CUSTOMER
Great job.!!!!!!????????????
7/11/2019
Dennis C. VERIFIED CUSTOMER
Great experience. Very professional, good communication and solid follow up. Thank you!
7/11/2019
Cassandra D. VERIFIED CUSTOMER
Hes was helpful and made the process of getting my vehicle serviced, quick and easy. Appreciate the positive experience I receive each time I take my vehicle into Lexus Stevens Creek.
7/11/2019
Pamela P. VERIFIED CUSTOMER
Melissa explained everything that was going to take place and did. I’m very grateful you have her. Thank you
7/11/2019
Linda K. VERIFIED CUSTOMER
From beginning to end, it is a pleasure!
7/11/2019
Nofal R. VERIFIED CUSTOMER
Nathan is a very nice and easy to deal with.
He Ansered all the questions I had.
7/10/2019
Thu T. VERIFIED CUSTOMER
I have concerns about PCS sensor of my Lexus RX 350 that I bought from Stevens Creek dealer in October 2018. I recently had the 5,000 miles service at Stevens Creek dealer and there was no report from the dealer about the PCS sensor problem at that time. However there was a failure to the PCS sensor which led to the car accident that happened on my way to work on 7/8/19. Therefore, I need someone to handle this case, resolve the matter and fix my car immediately. Thank you!