Samson was great
Will come back to Martin Ave facility
Pete
8/8/2019
Michael M. VERIFIED CUSTOMER
The car is running perfect with no issues. Lexus service is top notch.
8/8/2019
Deborah H. VERIFIED CUSTOMER
Lexus cars are very nice. People like Hess, my service rep today, are OUTSTANDING. Additionally, the dealership values their customers. The waiting room area is delightful. I have been driving Lexus cars since 2008.
8/8/2019
Hoa H. VERIFIED CUSTOMER
Excellent services
8/8/2019
Karen M. VERIFIED CUSTOMER
Marshall kept me up to date on my vehicle status. He gave me an accurate cost estimate. I appreciate that there were no surprise costs when I picked up my vehicle. Thanks Marshall!
8/8/2019
Hai D. VERIFIED CUSTOMER
Everything was done quickly and everyone was very nice
8/8/2019
Sung C. VERIFIED CUSTOMER
Extremely satisfying service from Michael Nagy...
8/8/2019
Terry P. VERIFIED CUSTOMER
Thank You Samson. I am very happy with what was recommended and the service performed. Terry P
8/8/2019
Yanni W. VERIFIED CUSTOMER
Excellent service
8/8/2019
Brandon L. VERIFIED CUSTOMER
Michael,
Thank you for your professionalism and kindness throughout my service at Lexus. You definitely went above and beyond to make sure I understood what was going on with my car and did a wonderful job in explaining to me that there was nothing to worry about. As a service advisor, other colleagues should follow in your footsteps in providing the superior quality service that Lexus in known for.
Can’t thank you enough!
8/8/2019
Ahsan A. VERIFIED CUSTOMER
After receiving the service, I saw search marks on my door which was not present earlier. Even though it is small, it is completely unprofessional. I contacted the service specialist Marshall Blank, and he didn't respond to my msg. This is a very rude culture. It seems like a no go place. Will send a public review soon with the screen shot of the car pictures and the message.
8/8/2019
ALICE Y. VERIFIED CUSTOMER
Customer satisfaction
8/7/2019
CINDY K. VERIFIED CUSTOMER
Everything was taken care of. Exceptional service!
8/7/2019
Hungchin G. VERIFIED CUSTOMER
Excellent professional & courtesy service.
8/7/2019
Cindy P. VERIFIED CUSTOMER
Superb service by Chris, 10/10!
8/7/2019
Chang Lin. VERIFIED CUSTOMER
10
8/7/2019
Alan T. VERIFIED CUSTOMER
Mike provides super service!
8/7/2019
James F. VERIFIED CUSTOMER
Deep provided remarkable service to us today
8/7/2019
PAMELA N. VERIFIED CUSTOMER
Marshall is awesome.
8/7/2019
Lahee P. VERIFIED CUSTOMER
Service was top notch! It was flawless from beginning to end on a very busy day. Thank you for making this trip to the service center efficient and fun. Keep up the good work!