I noticed the ventilated seats do not cool. In fact, the seat gets warm. What can be done about this?! This feature is one of the reasons I purchased this vehicle.
Thanks
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8/9/2019
Zacharary D. VERIFIED CUSTOMER
Tommy was so friendly and helped me understand my certified maintenance plan and what service was being done. Service was expedient and Tommy helped accommodate a special request (no wash) but returned the interior cleaner than I had left it!
8/9/2019
Ajit M. VERIFIED CUSTOMER
Very friendly service
8/9/2019
Yong Y. VERIFIED CUSTOMER
Hes was professionaland helpful today and made the whole service experience very pleasant.
8/9/2019
Jonathan G. VERIFIED CUSTOMER
Excellent service.
8/9/2019
Upul J. VERIFIED CUSTOMER
Dru was very professional explaining what needs to be done. The job was completed before committed time. Car was clean after the work was completed.
8/9/2019
SAMON S. VERIFIED CUSTOMER
Great job
8/9/2019
Deann M. VERIFIED CUSTOMER
Thank you Lexus for taking great care of my Lexus! Only one concern with the tire pressure, as the paperwork indicates that all tires were calibrated to 33 psi each. However, my car reports otherwise. I’m getting 37, 37, 36, and 36. Not sure why the car doesn’t report each tire at 33?? Carlos is an amazing service consultant.
ThAnk you,
Deann M
8/9/2019
Glen M. VERIFIED CUSTOMER
Efficient and friendly
8/9/2019
GREG G. VERIFIED CUSTOMER
The suv was washed at the service center threshold was dirty windows were spotted I had to re wash the suv when I got home I sent a picture to you
8/9/2019
Jennifer Y. VERIFIED CUSTOMER
Ramsin is awesome and made coming in a great experience
8/9/2019
David J. VERIFIED CUSTOMER
Nathan is always a pleasure and makes things done without slot of effort on my part.
8/9/2019
Bowen W. VERIFIED CUSTOMER
Randy is very friendly and knowledgeable. He took care of my recall, regular maintenance and gave me a Lexus rental. Great experience.
8/9/2019
Gokhan S. VERIFIED CUSTOMER
Randy was so nice and helpful during my visit. Thanks so much!
Cheers,
Soyeon “Kimberly” Kim
8/9/2019
Jesus U. VERIFIED CUSTOMER
Very detailed explanation ...
8/8/2019
Abbie S. VERIFIED CUSTOMER
Thank you for being responsive to my needs and making necessary repairs to the car.
8/8/2019
Yiming H. VERIFIED CUSTOMER
It’s a very pleasant experience. Looking forward to seeing you again on the 30K miles service.
8/8/2019
Julie P. VERIFIED CUSTOMER
Thank you for your assistance!
8/8/2019
Norma K. VERIFIED CUSTOMER
Melissa is knowledgeable and customer oriented. I’m glad she is my service advisor.