Tommy is always great and keeps me informed throughout the entire service and takes proactive steps to make sure all my concerns are addressed. Thank you so much!
11/2/2019
Pavan B. VERIFIED CUSTOMER
Hes was extremely helpful. The fact that I got a loaner car was a huge positive !!
11/1/2019
BRENDA L. VERIFIED CUSTOMER
Very good customer service. Clearly explanation and very friendly
11/1/2019
Francine K. VERIFIED CUSTOMER
It was a pleasure to meet you and the team
I was truly impressed with your quality of service
Fran
11/1/2019
JOSH M. VERIFIED CUSTOMER
Ramsin is the best. Organized, honest and delivers on what he tells me and delivers on time
11/1/2019
Christian F. VERIFIED CUSTOMER
Excellent service. Prompt and friendly.
11/1/2019
Sandy S. VERIFIED CUSTOMER
Samson was great.
11/1/2019
Lorie N. VERIFIED CUSTOMER
Deep is very helpful and always courteous! Very professional as well. I come TK
the San Jose location because I prefer to work with Deep.
11/1/2019
Shahrzad G. VERIFIED CUSTOMER
Joseph Mena did a great customer service with lots of knowledge and experience he is very polite and friendly Thanks !! Sherry Shamlou
11/1/2019
Ramsin P. VERIFIED CUSTOMER
My service advisor deep Saini was excellent, he updated me every 24 hours and after I picked up my car he kept text messaging me every two hours Make sure I was satisfied with his performance. I think deep Sandy should be the next nominee for employee of Quarter.
11/1/2019
Fidela C. VERIFIED CUSTOMER
Thank you for making the whole process quick and painless! I hope you make me your regular customer. Thank you.
11/1/2019
Manish K. VERIFIED CUSTOMER
Excellent top notch service provided by Ramsin! Thank you!
11/1/2019
Nofal R. VERIFIED CUSTOMER
The service was great
Deep called to tell me about the spare tire and why the light stays on all time.
The only issue is when i came to pickup my car i had to wait more than 30mins
I was on a hurry. I mentioned that i will pick up my car on thst day not next day
11/1/2019
Carole N. VERIFIED CUSTOMER
I’m so happy that LEXUS Stevens Creek service has the option of night drop off since I had a dead battery problem —I was promptly helped at 07:15 am the next day. Deep, my service advisor was very helpful & courteous!
11/1/2019
Sheryll S. VERIFIED CUSTOMER
My experience with Lexus service has always been pleasant and easy.
Nathan Chavez wad delightful and especially helpful in assisting me upon my return with some additional questions. Many thanks to him for exceptional service. I
10/31/2019
JASON H. VERIFIED CUSTOMER
Hi Hes, thank you very much for expediting our vehicle for service. The kincade wildfire had us stressed and we appreciate your patience and support in helping ease the situation. -Jason
10/31/2019
Kirti J. VERIFIED CUSTOMER
One of the best service Councelor.
10/31/2019
BETTINA B. VERIFIED CUSTOMER
Always great service, thanks Carlos
10/31/2019
John M. VERIFIED CUSTOMER
Excellent customer service. Nathan was highly responsive and helpful.