I had to call 3 times to check if my car was ready - very frustrating experience with no one getting back to me until the 3rd time!
3/5/2020
Sheena M. VERIFIED CUSTOMER
Beyond excellent service and detail to attention. I have always had a great experience unlike any other dealerships and brands I’ve dealt with.
3/5/2020
Haiming X. VERIFIED CUSTOMER
I have a very good experience, Steve is very nice and friendly. My English is not good but he is very patient . Thank you very much!
3/4/2020
Hong P. VERIFIED CUSTOMER
Great service as always from Lexus!
3/4/2020
Sandeep T. VERIFIED CUSTOMER
Great service. Missed the car wash.
3/4/2020
Todd M. VERIFIED CUSTOMER
Amazing service far beyond expectation. Marshall was an expert in answering some technical questions. Nice rental car and awesome to get my car back super clean. Highly impressed.
3/4/2020
MOHSEN L. VERIFIED CUSTOMER
A+ to Ramsin for his stellar support
3/4/2020
Jun M. VERIFIED CUSTOMER
This is my first time to work with Mike Babcock, he is very easy to work with. I’m very satisfied with his service. I look forward to working with him for my anther two Lexus vehicles.
Thank you Mike!
Jun M
3/4/2020
Janette M. VERIFIED CUSTOMER
This was a positive experience for me as this was the first time going to your facility. Dru is a true professional and he is a definite asset to your organization. I like the relax atmosphere your waiting area provide with all the amenities. You guys are great!
3/4/2020
Cindy C. VERIFIED CUSTOMER
Randy always makes it easy! If it weren’t for him, I’d probably have to to drive to Fremont for excellent service!
3/4/2020
Zhu W. VERIFIED CUSTOMER
Tommy is great!
3/4/2020
Sandra C. VERIFIED CUSTOMER
Thank you very much. I am very satisfied with the customer service I received. When I was at the Lexus I’d Steven Creek.
3/4/2020
Guu L. VERIFIED CUSTOMER
Great service from Steve and the loaner car, the car is clean inside out!
3/4/2020
Monarrez A. VERIFIED CUSTOMER
Took a long time and I’m still have the same problem with my car after Service was done
3/4/2020
Hui H. VERIFIED CUSTOMER
Your service personnel deactivated parking assistant on my car. I almost bumped into a wall when I parked my car after service at your place.
Also, the air conditioning air intake now stays in “recirculate” when it is set to AUTO mode. Not sure if your service technician changed some setting or the sensor went bad.
3/3/2020
JIMMY M. VERIFIED CUSTOMER
As always, Paymon is an awesome Service Advisor.
3/3/2020
April L. VERIFIED CUSTOMER
Elmer is great,very proactive.
3/3/2020
David R. VERIFIED CUSTOMER
Quick, quality service keeping my vehicle is good shape.
3/3/2020
Patrick T. VERIFIED CUSTOMER
Personally you and your team that I truly trust most when it comes to maintaining on my Lexus GX460. Running smooth, well clean, very detailed feedback and notes on my car. Its been closely 3 years you and yours team really doing an awesome job as I’d said; I trust you and your team most.
Truly thank you Ramsin