Elmer was wonderful and had a great demeanor. I was very happy with the service I received.
3/11/2020
Glenn H. VERIFIED CUSTOMER
A+! 10/10, would recommend. Marshall was great.
3/11/2020
Maudon D. VERIFIED CUSTOMER
I am very satisfied from service
I am very pleased with Marshall Blank
He explained very clear
He very friendly
I am happy ????
3/11/2020
Diane H. VERIFIED CUSTOMER
Thank you Mike superb service!!!
I would travel many miles to get the excellent service and care you offer
See you next time
Take care
3/11/2020
TAM L. VERIFIED CUSTOMER
Thanks
3/11/2020
Daniel A. VERIFIED CUSTOMER
Sophia Qu is just downright AMAZING! Her exemplary customer service skills are by far the best I’ve received at Lexus (although all have been pleasant). Her world class approach to transparency coupled with driving a seamless experience for me guarantees all my future services will only be done at Lexus Stevens Creek (even if that means paying more). Thank you, Sophia, and the rest of the crew at Lexus Stevens Creek for making this one of the best experiences his far!
3/11/2020
Khanh P. VERIFIED CUSTOMER
Hi Marshall,
Your customer service have exceeded beyond my expectations. Not only you helped me with a smile, but your understanding and thoroughly interpretation of my car problem was very clear, that will help me fix the issue if ever happen again
Thank you for your excellent service.
Khanh
3/11/2020
Teresa L. VERIFIED CUSTOMER
I appreciated that you were kindly helpful to make the service work done quickly in two hours.
3/11/2020
Raymund C. VERIFIED CUSTOMER
Michael is very helpful and very knowledgeable and customer oriented. Very good service!
I give him a 5 STAR. The best.
3/11/2020
Wei B. VERIFIED CUSTOMER
Very good experience! Marshall is an experienced expert.
3/11/2020
Tue H. VERIFIED CUSTOMER
Very very professional service . Very kind and friendly.
3/11/2020
Mary B. VERIFIED CUSTOMER
Michael was super helpful, very nice, and great service.
3/11/2020
YESENIA O. VERIFIED CUSTOMER
Thanks for all your service.
3/11/2020
Zhiyong W. VERIFIED CUSTOMER
Great service!
3/10/2020
Michael C. VERIFIED CUSTOMER
Hes continues to go above and beyond to guarantee that my service experience is nothing short of excellent.
3/10/2020
Tyler E. VERIFIED CUSTOMER
Thanks for all your help! Will always be coming back to you my friend.
3/10/2020
Vincent V. VERIFIED CUSTOMER
Carlos was very knowledgeable and helpful. And I liked being informed on the status of the service.
3/10/2020
Emma S. VERIFIED CUSTOMER
Hes excellently handled my requests & issues. He was easy to talk too. Thank you for your great service.
3/10/2020
EDWARD M. VERIFIED CUSTOMER
Carlos was especially helpful and friendly. The service process was very efficient
3/10/2020
Brian L. VERIFIED CUSTOMER
Great Service. And great first experience with the new vehicle and service advisor. Quick service too.