It is always a pleasure to see Melissa ****. I have complete confidence in her judgment and handling of my service. She always treats me with respect and makes me feel welcome and comfortable at the dealership.
3/16/2020
Nofal R. VERIFIED CUSTOMER
Nice customer service
3/16/2020
LYNDA W. VERIFIED CUSTOMER
Hess was very helpful - wonderful service!
3/15/2020
Hanh D. VERIFIED CUSTOMER
Great. Will do Nathan. It was a very pleasant visit for me. I am glad you were the one who helped me.
3/15/2020
Tony S. VERIFIED CUSTOMER
I had to wait 20 min for my car to be delivered after payment. Several people that I was in front of received their car before I did. I also didnt see the 10% credit in my receipt for the major service coupon. I assumed it had been applied, but it is not listed.
3/15/2020
Jahnavi P. VERIFIED CUSTOMER
Paymon was super helpful and informative
3/15/2020
Hoang N. VERIFIED CUSTOMER
Extremely satisfied. He’s earned my trusted at Lexus.
Thanks a lot to Ramsin Pourgevargis.
3/15/2020
KAREN C. VERIFIED CUSTOMER
Steve and the Lexus team were terrific! Thank you,
Karen
3/15/2020
Monica B. VERIFIED CUSTOMER
Thanks to Nathan Chavez for excellent service.
Best Regards,
Monica B
3/15/2020
Robert K. VERIFIED CUSTOMER
Uber driver very bad
3/15/2020
Chien-Hung H. VERIFIED CUSTOMER
Good service.
3/15/2020
John C. VERIFIED CUSTOMER
Thanks for the Great service.
3/15/2020
Myeung K. VERIFIED CUSTOMER
I made an appt for my parents to go in for a replacement part service and they came back to tell me they were well taken care of. They told me they were very pleased with the service and care from the Lexus service team. We always have a great experience visiting this location, everyone is friendly and takes their time with each person. Thank you, Deep! - Aesun
3/15/2020
Omid F. VERIFIED CUSTOMER
Randy was very professional he got everything done in a timely fashion I am very pleased with the service I will be recommending him to all my Lexus friends that live in San Jose services for many years to come
3/15/2020
Keshav P. VERIFIED CUSTOMER
I have been working with mike Babcock for last few months to monitor low engine oil issue. He was very helpful and very satisfied with his services. Thanks Michael for your help.
3/14/2020
Tim C. VERIFIED CUSTOMER
Service was scheduled quickly, the loaner process was fast and efficient and tommy was able to address all of my concerns on my car.
3/14/2020
Shankar H. VERIFIED CUSTOMER
Working with Ramsin was a very pleasant experience. This was our first experience with the Lexus service and Ramsin made sure it was everything it’s cut out to be. He made quick work of the processing and provided complete, to the point responses to my queries. He made sure that there were no loose ends to tie before I left with the car. Lexus was also accommodative of my schedule as I requested for some changes on short notice. Thank you Ramsin, thank you Lexus!
3/14/2020
Jianguo W. VERIFIED CUSTOMER
Great service. Job completed faster than I expected. Thanks
3/14/2020
Michael R. VERIFIED CUSTOMER
Michael was fantastic- a joy to work with - thanks ????????
3/14/2020
Ronald O. VERIFIED CUSTOMER
Deep Is the consummate professional and personable gentleman.
Excellent communication from deep and Ruben. They both took care of me and my Lexus. I would say they make a great team!