Randy was very helpful and immediately gave me assurance for solving the issue. Otherwise k would've been very dissapointed after having taken a week to be able to get in touch with anyone from this place.
3/19/2020
Douglas T. VERIFIED CUSTOMER
Nathan and staff were all great - thanks. - DT
3/18/2020
George S. VERIFIED CUSTOMER
Randy Solomon.
Randy did a terrific job working with me. Will call him next time I need service
3/18/2020
Juliann D. VERIFIED CUSTOMER
Everything was perfect!!
3/18/2020
Golnoush G. VERIFIED CUSTOMER
Hes Miranda was great. The reason why I had a bad experience was because at the end, when I received my bill, I asked the receptionist why the price was so much higher than I was quotes and she did not take a second to investigate. I asked her multiple times before she asked someone to look into it. At the end, there was a mistake in the billing. Wish I didn’t have to prompt the receptionist multiple times to look into the situation. If I didn’t know better, I would have paid the bill without a second thought.
3/18/2020
Cynthia F. VERIFIED CUSTOMER
Elmer was wonderful!
3/18/2020
SHARON Y. VERIFIED CUSTOMER
Great service!
3/18/2020
Justin F. VERIFIED CUSTOMER
Thank you so much! Everything went perfectly!
3/17/2020
Rufus W. VERIFIED CUSTOMER
Thank You Steve ????
3/17/2020
Maudon D. VERIFIED CUSTOMER
Today I brought my car service
I am very happy with Marshall Blank
He is very good advisor
He is friendly
He explained everything clear
Very pleased with my service car
Will be back
Highly recommended ????
3/17/2020
Debra W. VERIFIED CUSTOMER
Sophia was professional, friendly & efficient. I was very pleased with the high level of service I received today & always at Lexus Stevens Creek. Thank you!
3/17/2020
Henry H. VERIFIED CUSTOMER
Ms Sophia Qu is an excellent customer service advisor. She has gone above and beyond to ensure my repair is done correctly. I am so glad to have her as my service advisor. Thanks!
3/17/2020
Daisy S. VERIFIED CUSTOMER
All of the staff was very kind and helpful! It was my first time at Stevens Creek Lexus and they made the process and service easy and fast.
3/17/2020
Nareg K. VERIFIED CUSTOMER
I had a great experience. All the questions I had were answered clearly and my Lexus’s service was very quick.
3/17/2020
Luis T. VERIFIED CUSTOMER
Ramsin, as always is a class act. Highly customer service oriented and genuinely concerned to leave a great impression with the service that Lexus service department provides. He never fails to make my visits easy in, easy out. Very efficient in the manner that he keeps me updated with the status of my vehicle and the expenses expected. I genuinely appreciate my experience working with Ramsin. I hope he knows that as a customer, I value his exemplary attention to providing professional service.
3/17/2020
Anthony D. VERIFIED CUSTOMER
Best service in town!!
3/17/2020
Tejpal T. VERIFIED CUSTOMER
Great services as always
3/17/2020
VINH N. VERIFIED CUSTOMER
The service and professionalism that I received at Lexus is by far the best. Nathan at lexus made everything go very smoothly. He explained the procedure and made it very simple for me and my mother. I look forward to another visit. I drive a Mercedes and I wish they were as nice and courteous as lexus is.thank you again nathan and I will see you again.
3/16/2020
Eric N. VERIFIED CUSTOMER
Melissa is very friendly and approachable! Thank you! Eric
3/16/2020
Patrick T. VERIFIED CUSTOMER
5 Stars service Ramsin, you are the best. I always want to leave my car to you only when it comes to maintenance. Thank you so much for cleaning car and smoothly drive.