Thanks for figuring out the sensor settings for the rear camera
2/28/2020
Fasim M. VERIFIED CUSTOMER
Perfect customer service , Thank you !!
2/28/2020
John M. VERIFIED CUSTOMER
This is my third visit at this service department. Nathan has been amazing. Very polite and extremely helpful. He will exhaust all means possible to give me a discount. Also, everyone is really nice and polite. Nathan helped me with my 60k maintenance and talked to me about the results. My CT 200 is on point and it’s probably the best CT 200 Lexus has ever made. But seriously give Nathan another award, this guys customer service is off the charts and he’s truly passionate and genuine about helping the customers.
2/28/2020
Theresa R. VERIFIED CUSTOMER
I always receive excellent service from you, Mr. Paymon Khajavi. Thank you for being honest and helpful in serving my car. I feel very safe driving my car with my family!!! I’ll see you at my next car service.
2/28/2020
Anh L. VERIFIED CUSTOMER
I love how Paymon help me safe alot off time and he help me with anything I have ask for, thank you so much for your help ( Paymon )!! Love to see you.
2/28/2020
Vivian C. VERIFIED CUSTOMER
Service was great. Mike was very informative
2/28/2020
LORENZO T. VERIFIED CUSTOMER
Ramsin did an excellent job today. Next time I need service on my vehicle I will be calling him. Thanks
2/28/2020
Juan C. VERIFIED CUSTOMER
Very happy. Ramsin ALWAYS takes of me and my beautiful toy!
2/28/2020
Jian L. VERIFIED CUSTOMER
Thank you, Carlos!
2/28/2020
JORDAN M. VERIFIED CUSTOMER
Nathan Chavez always epitomizes excellent customer care! Thank you very much for job well done!
2/27/2020
Vivian L. VERIFIED CUSTOMER
Company should consider better timing to upgrade car wash station. My car have been serviced three times within the first year and only been washed once. Station should be upgraded during raining season when car wash is already not offered. I think car was should be offered rain or shine since dust sticks to the car more when it rains. Car should be vacuumed at minimum if not washed. I can easily wash and vacuum at home, but it is what people like about taking their car in for service and makes the experience more noticeable. While the service is the most important part, but customers often can’t see what was done on the car every 5K, but washing and vacuuming is what can physically seen. Also, long wait time for service consultant even with appointment.
2/27/2020
Jenny P. VERIFIED CUSTOMER
Very satisfied with the quick services!
2/27/2020
Kathy T. VERIFIED CUSTOMER
Very good service
2/27/2020
Vilma G. VERIFIED CUSTOMER
Miranda was a very great guy! He gave a very good explanation what’s going on in my car and also followed up with me till the very end my car was released from
Lexus.
2/27/2020
Jose V. VERIFIED CUSTOMER
Your awesome Deep! Thank you for your outstanding service!!
2/27/2020
Nghi N. VERIFIED CUSTOMER
I know that the car wash was broken, but you can still vacuum and clean the inside of my car. Nothing was done for the inside of my car. I take my car to Lexus for the extra services, but there was nothing extra about it.
2/27/2020
Samy M. VERIFIED CUSTOMER
Professional, helpful and on time.
2/27/2020
Angela M. VERIFIED CUSTOMER
As always, Thank you for your outstanding customer service. You exceed my expectations each and every time. I continue to drive from Santa Cruz to San Jose because I trust you and know my cars are being serviced appropriately.
2/27/2020
Cassandra D. VERIFIED CUSTOMER
Deep was helpful and made my experience at Lexus 5/5 Stars.