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Real Reviews from VERIFIED CUSTOMERS
David S. VERIFIED CUSTOMER
All went well. Appreciated the safety steps taken
7/25/2020
Edna R. VERIFIED CUSTOMER
Thank you and I hope next time you are going to be my customer service advisor .... thanks again . Edna
7/25/2020
Hanh V. VERIFIED CUSTOMER
Thanks you so much . See you next time.
7/25/2020
Lorna J. VERIFIED CUSTOMER
I'm not satisfied the service i got today. I thought they will car wash and clean the car inside out but no. Look very dirty. They did a ver lousy job who ever did it. I even show to the guy he told me to come back tomorrow and wash it. Im very disappointing ???? ???? ???? not happy at all.
7/25/2020
Hassan R. VERIFIED CUSTOMER
I am still waiting for the customer survey. I have nothing to say about Samson but admiration and complete satisfaction! Best regards, Hassan R
7/25/2020
Angela G. VERIFIED CUSTOMER
Thank you Randy for your excellent service and care. Especially working quickly with my insurance company to pay for my cracked windshield! Turnaround time was great!
7/25/2020
Ruby A. VERIFIED CUSTOMER
Very satisfied
7/25/2020
Micheal U. VERIFIED CUSTOMER
I always appreciate Ramsin's professionalism and personal attention !!!
7/25/2020
Norma R. VERIFIED CUSTOMER
Deep is the best advisor I’ve had pleasure. All are great but Deep is the main one I will go to now.
7/25/2020
Alberto R. VERIFIED CUSTOMER
Es muy amable con los clientes y espero que sigan con ese mismo servicio
7/25/2020
MICHAEL C. VERIFIED CUSTOMER
Thank you to Ramsin, for his continued commitment to excellent customer service. 10's across the board!
7/25/2020
Ramon C. VERIFIED CUSTOMER
Samson was very detailed on what was needed to perform on my car. He kept me informed. Thank you for his support.
7/25/2020
Viola C. VERIFIED CUSTOMER
Great service and love my Lexus! Thanks also, for the loaner.
7/25/2020
ARLENE B. VERIFIED CUSTOMER
Thank you so much Paymon for your excellent and kind customer service, especially during COVID 19. See you again for my next service.
7/25/2020
Lock N. VERIFIED CUSTOMER
Tommy is very nice and professional.
7/25/2020
Michael B. VERIFIED CUSTOMER
Amazing service! Very clean and responsible lay out for the current COVID-19 pandemic going on. Thank you I will be returning.
7/25/2020
Lorie N. VERIFIED CUSTOMER
Deep never fails to deliver the utmost excellent service. He responds promptly and is extremely helpful. Deep goes out of his war every time and is the #1 reason I still come to the SJ location although I reside closer to the Pleasanton location. Thank you, Deep!
7/25/2020
Hector Manuel. VERIFIED CUSTOMER
Carlos’ is very efficient professional and I like he is speaking my language Spanish thank you so much Carlos for helping us . Five stars.
7/25/2020
YNHI P. VERIFIED CUSTOMER
Great service.
7/24/2020
Rosalinda T. VERIFIED CUSTOMER
I was very impressed with the service provided, Carlos was very professional and helpful answering all of my questions regarding the recalls I needed to take care of, he made sure all three recalls that needed to be done were handled on on one appointment despite the fact on the day I came their office was super busy, saving me time. He was very courteous and efficient,
7/24/2020