Great communication & fast response. Thanks a lot for the service!
7/26/2020
Brian C. VERIFIED CUSTOMER
Minh was super helpful. Very friendly. One of the few that truly cares about you! Thank you Minh!
7/26/2020
Michele V. VERIFIED CUSTOMER
Always a good experience! Thank you Marshall
7/26/2020
MARY C. VERIFIED CUSTOMER
Very helpful
7/26/2020
Partho M. VERIFIED CUSTOMER
Excellent service
7/26/2020
Karrie H. VERIFIED CUSTOMER
You made a bad situation positive. You saved a customer. Thank you!
7/25/2020
MARIA G. VERIFIED CUSTOMER
Thank you
7/25/2020
Levy G. VERIFIED CUSTOMER
Great service, thank you Samson and team!
7/25/2020
KATHERINE C. VERIFIED CUSTOMER
Randy was great from beginning to end. Though, I would’ve liked my service to have been completed earlier, I was pleased overall. Can’t wait to check back in with Randy and his funny jokes to complete my next service.
7/25/2020
Jill C. VERIFIED CUSTOMER
Randy you were great! Friendly, knowledgeable and efficient!!
Thank you.
7/25/2020
KENNETH L. VERIFIED CUSTOMER
Everything was done well.
7/25/2020
David K. VERIFIED CUSTOMER
Very responsive and thorough.
7/25/2020
Hanyu L. VERIFIED CUSTOMER
the service was great. Very fast and accurate.
7/25/2020
Steve K. VERIFIED CUSTOMER
Pleasant to talk with, strong courtesy with customers, creating a welcome feeling.
7/25/2020
Ingrid K. VERIFIED CUSTOMER
Ramsin was great! He was polite, informative, and accommodated all of our requests while keeping us informed all along the way. He was honest and did not try to upsell us. He showed us clear pictures and gave clear evidence of what work was needed on our car. whenever we had questions, his research and follow ups were excellent.
He was consistently calm and friendly throughout all of our interactions. You have an excellent employee in Ramsin sho really knows how to interact with customers to the benefit of all, so please reward him and keep him. He is a positive credit to the Lexus Stevens Creek service department.
7/25/2020
Paul D. VERIFIED CUSTOMER
Even through Covid you guys make it work. Always appreciate Tommy’s communication and assistance.
7/25/2020
Julie M. VERIFIED CUSTOMER
Covid has made everything so challenging I feel like you all made the best of my service...
7/25/2020
Shalonda H. VERIFIED CUSTOMER
Thank you for the excellent customer service. The details of my repai were a bit overwhelming. Thank you for your patience.
Sincerely,
Shalonda R Haywood
7/25/2020
JONATHAN G. VERIFIED CUSTOMER
Thank you Randy! Exceptional customer service. Until next service. - J Gabriel