Everything went great! The service department at Lexus is impressive especially the loaner car service. The Lexus I brought in belongs to my wife while I have a new Subaru however I am already thinking my next vehicle will be a Lexus and trading in the Subaru.
9/21/2020
Tai D. VERIFIED CUSTOMER
Very good
9/21/2020
Mark B. VERIFIED CUSTOMER
Michael was great! We need our car back in time for a road trip and they were able to expedite. Thank you!!
9/21/2020
Anmol A. VERIFIED CUSTOMER
Thanks again for your help with both cars. See you next time!
9/20/2020
Sharonrose C. VERIFIED CUSTOMER
Thanks for everything! Sharonrose
9/20/2020
Mariah C. VERIFIED CUSTOMER
I always receive Excellent customer service from Carlos Munoz, he is Amazing, Professional, trustworthy and I trust his advice and knowledge.
I am one of the Managers at a Body Shop and I always refer my Customers, Friends and Family to Carlos.
Thank you Carlos for your exceptional customer service!
9/20/2020
Sanjay A. VERIFIED CUSTOMER
I spent over 25 min waiting for my car to be brought to the lobby for delivery back. I think this can be improved. Otherwise overall it was a good first experience first service with Lexus. Loaner car Management was a good experience too.
9/20/2020
Akshaya N. VERIFIED CUSTOMER
Excellent service as usual! Thank you Lexus Steven’s Creek
9/20/2020
Camhong T. VERIFIED CUSTOMER
Tommy very nice adviser and professional.
9/20/2020
Julie S. VERIFIED CUSTOMER
Thank you for a wonderful experience Ramsin! Yes I will look out for the survey!
9/20/2020
ABBIE S. VERIFIED CUSTOMER
Very expeditious, pleasant, and friendly.
9/20/2020
Ross M. VERIFIED CUSTOMER
Thank you Hes. Appreciate your help!
9/20/2020
Peggy B. VERIFIED CUSTOMER
Great experience
9/20/2020
Randy H. VERIFIED CUSTOMER
Thank you for the service, very quick and easy process. I appreciate the work done
9/20/2020
Kameswara S. VERIFIED CUSTOMER
Carlos was great as usual
9/20/2020
Barrie O. VERIFIED CUSTOMER
Michael was great! Remembered my face and pulled me out of queue for service. Great experience!