Fast service and always updating the status of the process.
1/29/2021
Yvonne C. VERIFIED CUSTOMER
Paymon is great. Love dealing with him. Yvonne
1/29/2021
Tracy D. VERIFIED CUSTOMER
Samson, Thank you for your knowledge and customer service. I hadn’t been to the Lexus Service Department in years and while this was the major 180k mile service, you assured me of the pricing and service required would be well worth it for future gifting to my parents. Thank you.
1/29/2021
Joy F. VERIFIED CUSTOMER
My oil stop sticker on windshield was missing. As we discussed, I really wanted that back. They are two blocks from my home and I have used them frequently just to check tire pressure and fill air which they do for regular customers I know it sounds petty, but they have saved me on many occasions, finding a nail in tire, filling tire just enough for me to reach tire servicing farther away. All else on car seems fine. Thank you.
1/29/2021
Sandy S. VERIFIED CUSTOMER
Ramsin was great. I’m totally satisfied. Thank you.
Sandy S
1/29/2021
Melvin B. VERIFIED CUSTOMER
Excellent service and our advisor deep went above and beyond.
1/29/2021
Lisa A. VERIFIED CUSTOMER
Samson is my go-to advisor for service - he is very responsive and pleasant. Service is always as quick as possible and without issue.
1/29/2021
Xiao Hong. VERIFIED CUSTOMER
Carlos and his team did a great job!
1/29/2021
Lingxiao L. VERIFIED CUSTOMER
Good customer service as always. Thank you, Deep.
1/29/2021
Rene G. VERIFIED CUSTOMER
Tommy was very welcoming and he understood my concerns was very receptive and his communication was fantastic with progress and final outcome of the service. The communication was fantastic throughout I appreciate Tommy’s attention to detail and friendly demeanor his performance sets Lexus is reputation and service levels higher than others. Thanks To the entire team
1/29/2021
Amy L. VERIFIED CUSTOMER
Good service and I’m happy with my car. Thanks
1/29/2021
Jake D. VERIFIED CUSTOMER
Thank you
1/29/2021
MARY K. VERIFIED CUSTOMER
Great service as always thank you
1/29/2021
Daniil Z. VERIFIED CUSTOMER
Thank you so much!!! Very good service, everything is fast and efficient.
1/28/2021
Anuradha S. VERIFIED CUSTOMER
Deep Saini was simply awesome! He helped me with a couple of issues with the car and I was impressed that he went over and above to solve my problems.
1/28/2021
Roxanne W. VERIFIED CUSTOMER
Hey Paymon,
Everything was great . Cheryl met me outside and took it care of everything
outside, so I didn't have to go inside the building. Everyone was so great and friendly and efficient. Next time I come in I need to get my passenger side window checked . I found that I can only get it to go up and down if I use the passenger side connection. I can't open or shut the window from the drivers seat buttons. Not a big deal the window still works and we can check it out the next time I come in. connection to the controls on the driver side for this window could've been compromised when they put in the new rearview mirror on the passenger side . Thanks again for everything whoever worked at cleaning my car after it was serviced did a great job it looked just beautiful it was so dirty inside before. always satisfied when I bring my car in .
Roxanne????????????
1/28/2021
Jerry C. VERIFIED CUSTOMER
Good job
1/28/2021
LYUDMILA S. VERIFIED CUSTOMER
It was a good service.
Thank you,Carlos
1/28/2021
Bob L. VERIFIED CUSTOMER
Randy is a. very efficient and friendly client manager, I will rate him as a top client Mgr I have met at stevens Creek Lexus in the last 8 years.
1/28/2021
Alyssa S. VERIFIED CUSTOMER
Very clean and safe experience with continued stellar service from Paymon. Thank you!