Marshall was extremely helpful and was a delight to work with. He was attentive to our needs and accommodated us when possible. Excellent.
1/30/2021
JENNIFER Y. VERIFIED CUSTOMER
Thank you for your service. I did not receive your messages when my car was down early. If my line was busy at that moment when you called. Could you call again or leave message to me? I will call you back ASAP or go to get my car directly. Thanks. Have a good weekend!
1/30/2021
Truong N. VERIFIED CUSTOMER
Micheal helped me in the most urgent way possible. They fixed me up with new tire and I am driving home with relief.
1/30/2021
Hoa L. VERIFIED CUSTOMER
Great experience and excellent service advisor Randy Solomon helping me.
1/30/2021
Nelson G. VERIFIED CUSTOMER
Hess Mirada helped me with my vehicle service work changing out the timing belt and water pump. Hess was very considerate, informative and professional keeping me up dated and informed. I appreciated his personal support and felt comfortable with him leading the repair project. I look forward to working with Hess with any future maintenance work I may have. Sincerely, Nelson C. Goard
1/30/2021
JUAN C. VERIFIED CUSTOMER
Overall I’m very pleased with your professionalism and real concern. One thing, when I first called for an appointment I asked for you when she asked if I had worked with someone and the lady who answered stated you had the day off. Luckily for me, you were working when I arrived for my appointment.
1/30/2021
CYNTHIA F. VERIFIED CUSTOMER
Excellent Customer Service....Thank YOU so much!!!!
Cynthia
1/30/2021
Long O. VERIFIED CUSTOMER
Very good. I give 5 a five start rating
Tina
1/30/2021
CARL G. VERIFIED CUSTOMER
Appreciate the service!!
1/30/2021
Anthony B. VERIFIED CUSTOMER
Michael, This is probably automated but Gina was the one who took the car in
1/30/2021
Gereld A. VERIFIED CUSTOMER
I would like to acknowledge the great service i recieved when i was at Lexus of Stevens Creek. The service advisor was very helpful from start to finish. I can't wait to have my car serviced again at Lexus of Stevens Creek. Thank you for an awesome experience!!
1/30/2021
Virginia G. VERIFIED CUSTOMER
Fully satisfied
1/30/2021
Yeheyis W. VERIFIED CUSTOMER
I always enjoy for service because of your great advice.
1/30/2021
Luis R. VERIFIED CUSTOMER
As always, very satisfied with the service, and Carlos Munoz is an excellent representative of your company, if I have questions he gives me the answers, I don’t know how you grade your people but Carlos and your mechanics get five stars out of five, thank you!
1/30/2021
Lupe M. VERIFIED CUSTOMER
Michael, great meeting you and thank you for providing great service and by providing options that were available for the return of our vehicle in top condition.
Lupe