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Real Reviews from VERIFIED CUSTOMERS
GARO M. VERIFIED CUSTOMER
Mat was friendly and helpful staff he answered all questions professionally. I liked dealing with him.
7/1/2020
Vincent Y. VERIFIED CUSTOMER
Mandi is nice and pretty. Happy to work with. Highly recommended
7/1/2020
Robert B. VERIFIED CUSTOMER
It was a pleasure dealing with Marissa, she was very friendly and professional.
7/1/2020
SAM B. VERIFIED CUSTOMER
Dan is the man!!!!! He is a credit to longo and u should give him a raise!!! He did not pay me to say that!!! In this new reality called covid, he was professional personal and outright one of the best people I’ve ever had at Toyota service dept!!! He is a credit to ur team. Be safe y’all.
7/1/2020
WAIMIN L. VERIFIED CUSTOMER
On time services
7/1/2020
Christopher B. VERIFIED CUSTOMER
I have to be honest, I have been coming to Longo for years. I am a Toyota associate at the North American Parts center in Ontario. In the past I have dealt with Paul La Blanc. While I used him as my service advisor, I was on cloud 9. He was thoughtful, kind, informative and always willing to go the extra mile for me when I needed it. Then he got a promotion. As time has gone on, I have been becoming less and less satisfied with my visits to Longo. The experiences I was having were no where near the experiences I had had as Paul as my service advisor. Now to the good part, I will continue to use Longo for all of my service needs. And that is all due to the thanks of Danny Guerrero. He is an awesome service advisor and you guys should be proud of the work that he does for you at Longo. He was very attentive to my needs and concerns about my vehicle and saw that every concern I had was addressed. He was also very good with keeping me updated on the status of my vehicle throughout the time it was being serviced and it was over a good portion of the day seeing as I had quite a few concerns with my vehicle. I will be requesting when I make service appointments for Danny to be my service advisor and only him. I honestly have to say that I haven’t left Longo feeling that good about my experience in a long time! He restored my faith in you guys there at Longo. And for that I am thankful.
7/1/2020
Yolanda G. VERIFIED CUSTOMER
He was knowledgeable and honest
7/1/2020
KEYING C. VERIFIED CUSTOMER
Good service and friendly customer service
7/1/2020
Salvador M. VERIFIED CUSTOMER
Excellent service and good care for customers.
7/1/2020
Peiei Lin. VERIFIED CUSTOMER
He is great person and nice
7/1/2020
Jared S. VERIFIED CUSTOMER
Very satisfied.
7/1/2020
James T. VERIFIED CUSTOMER
Mandi went above and beyond to help me with my car service once again. Thank you for helping me out with the issues I was having with my car!
7/1/2020
MARTIK B. VERIFIED CUSTOMER
Thank you for perfect job everything is on time
7/1/2020
Randyll H. VERIFIED CUSTOMER
Andrew’s assistance was good, and helpful. I’m just not satisfied with time duration of the service. I had an appointment @ 1pm, was 20 mins early, told it would take 2 hours, and it took 4 hours to complete.
7/1/2020
Ruby H. VERIFIED CUSTOMER
Great service
7/1/2020
KIRANKANT P. VERIFIED CUSTOMER
For service I had to wait for four and half hours in WEEK DAYS and WITH APPOINTMENT.
7/1/2020
Jeffrey K. VERIFIED CUSTOMER
Great job, friendly responsible service
7/1/2020
CARMELA S. VERIFIED CUSTOMER
They were very attentive to my issues.
7/1/2020
Joe U. VERIFIED CUSTOMER
He is very good.
7/1/2020
YUN T. VERIFIED CUSTOMER
Good!
7/1/2020