Jesus Chacara went above and beyond outstanding service standards.
He's a good man.
Joel C
7/30/2020
Avinash B. VERIFIED CUSTOMER
Diagnostic report was not produced. False reason was driven for the problem. Failed to provide pictures of the installed part and the proof of the issue was not given
7/30/2020
Mae W. VERIFIED CUSTOMER
Excellent customer service and communication!
Kayla did a fantastic job to keep me updated on my vehicle maintenance status.
Very patient and courteous to customers. Helped answer any questions I had. It was great to see how organized and safety protocols were taken seriously to keep customers safe (sanitized restrooms, social distance, even pens were separated in new/used containers at the cashier checkout area.
I would come back for oil maintenance at this location. I would recommend family and friends to this service location!
Thank you for your service! Continue to strive and stay safe!
7/30/2020
Andry K. VERIFIED CUSTOMER
Joseph was very helpful. Other dealer couldn't do it.
7/30/2020
Carol L. VERIFIED CUSTOMER
Alex was great.
7/30/2020
Ray H. VERIFIED CUSTOMER
Thanks Biagio...
7/30/2020
Denise V. VERIFIED CUSTOMER
Great job on cleaning the interior of my car. It was done so well!
7/30/2020
Jason A. VERIFIED CUSTOMER
The professionalism and courteous service provided by Eric and the other service employees was outstanding.
7/30/2020
Cecilia P. VERIFIED CUSTOMER
Satisfied!
7/30/2020
Gabriela M. VERIFIED CUSTOMER
Johan was very professional, friendly and very communicative. He kept le
Very informed while my RAV4 was at Longo.. It was a pleasure working with!
7/29/2020
HECTOR C. VERIFIED CUSTOMER
Teddy was helpful and courteous...
7/29/2020
Mark C. VERIFIED CUSTOMER
Great customer service, will return for future service
7/29/2020
Amelita F. VERIFIED CUSTOMER
Job done as promised on time.
7/29/2020
GALAL A. VERIFIED CUSTOMER
Excellent service
7/29/2020
LIS K. VERIFIED CUSTOMER
I have dealing with with Ryan for a couple of years now. I trust him.
7/29/2020
STACY R. VERIFIED CUSTOMER
Can I please have someone contact me? I cannot see what was actually done to my car other than an inspection. I made an Appt. online days ago and it disappeared. A lady nicely scheduled me anyway when I called today to confirm. I was verbally quoted $239 when I came in and then charged $329. I asked to continue the plan I had (I had spoken to a female associate back in December about doing this). Every time I’ve come in I’ve gotten an oil change, tires rotated, etc. Was any of this done? I’m sure I’m due for an oil change and tire rotation. I’m leaving for a big road trip tomorrow. I wanted to make sure my car was safe and ready to go. Now I’m worried that nothing was done.
7/29/2020
ELIZABETH C. VERIFIED CUSTOMER
He gave us an outstanding service.
I ask Ethan about the detailing of my car
He explained us what was going to be done
step by step .
We end up scheduling a full detailing for
our car.
Great customer service Ethan.
7/29/2020
Thomas A. VERIFIED CUSTOMER
Good jod ?????
7/29/2020
JAVIER O. VERIFIED CUSTOMER
Keep up the good work.
7/29/2020
Gil N. VERIFIED CUSTOMER
I asked for advertisement 58 min service and it took over 2 hours.
ALSO it took 1/2 hour for my car to be brought to me after completion.