Great job Kayla! Thank you for your professionalism and great assistance.
10/1/2020
Sergio P. VERIFIED CUSTOMER
Noli has been great every time I service through him! Excellent service.
10/1/2020
RAUL G. VERIFIED CUSTOMER
Attentive Customer service. My first time getting service at Longo & had to wait 3 1/2 hours for a simple service to be done. Given the volume in the service department, that’s understandable. I will be better prepared for the next time. A recommendation would be to let a customer know the estimated time service will take based on data.
10/1/2020
JASON S. VERIFIED CUSTOMER
Mandi Davis did an excellent job. Thank you Again Mandi.
10/1/2020
JORGE R. VERIFIED CUSTOMER
THANK YOU RYAN MATTHES AND LONGO TOYOTA!!
10/1/2020
Maria R. VERIFIED CUSTOMER
Staff is extremely courteous and professional!
10/1/2020
Naomi Y. VERIFIED CUSTOMER
I got a good service.
But I waited for about 4 hours to finish.
It was too much time to change oils & etc.,
And I couldn't use water fountains.
I'm going to think about I go to Longo Toyota
next time.
10/1/2020
Boanerges O. VERIFIED CUSTOMER
The wait time can be improve. More than 3 hours is to long for oil change.
10/1/2020
VERONICA R. VERIFIED CUSTOMER
Very good service
10/1/2020
Michael T. VERIFIED CUSTOMER
Thank you for taking us as a walk in and checking tires. If you washed my car, thank you for that as well!
10/1/2020
Filiberto R. VERIFIED CUSTOMER
Very helpful and great customer service
10/1/2020
Billy N. VERIFIED CUSTOMER
I was beging treated with respect during the serviceb. I believe the problem of the car is due to the nature of the car itself and will not fix by just replace the battery. I will call Toyota manufacturer directly. Thanks logo.
10/1/2020
Dora S. VERIFIED CUSTOMER
Albert was great! He excelled customer service
10/1/2020
ELIZABETH G. VERIFIED CUSTOMER
I look forward to filling out the survey. Jeff was an amazing person to work with.
10/1/2020
Juan Carlos. VERIFIED CUSTOMER
Teddy treated me like a Lexus owner!
10/1/2020
Romeo S. VERIFIED CUSTOMER
Biagio is very professional and I can say he's a very honest person. The service is excellent.
10/1/2020
Raymond L. VERIFIED CUSTOMER
Ryan was very helpful and took the time to update me about the progress of the car.
10/1/2020
Kenia B. VERIFIED CUSTOMER
very nice person, explained everything regarding my service in detail and recommended dent removal which i wasn’t aware longo offered. She finished all paperwork very promptly and was courteous responding by text on updates of my car service status. Will definitely continue to take my 4runner for service, thank you for not scratching my rims!!
10/1/2020
Albert G. VERIFIED CUSTOMER
Kayla, was awesome and professional and extremely thorough with what services where done to my vehicle. She represents the brand well. I will definitely be patronizing longo toyota again because of her.