The power steering fluid was not inspected. It has been inspected all other times I have visited Longo, so I do not understand why it was overlooked on my most recent visit.
11/27/2021
Sandra V. VERIFIED CUSTOMER
Albert provided great customer service and was communicating vehicle status
11/27/2021
Ylia D. VERIFIED CUSTOMER
Efficient and through.
11/27/2021
ALEXIA S. VERIFIED CUSTOMER
My paperwork said there was a recall and i declined service. Yes, i should read before i sigh but your staff should point important things out. Better yes given how many dumb emails you send me so i can spend more money with you- longo should email recall notices marked recall or advisory recall!!!!!
PS why i cam in w resulted in a great job
11/27/2021
PAUL G. VERIFIED CUSTOMER
Checked in before 8am, I have an appointment 7:45am. My car was attended at around 1pm, technician assessed my truck not safe to be drive. Due to sheen condition and I need to tow my truck out. If my truck was seen earlier as scheduled, could have more time to tow our my truck ti other shop. This is only for a regular maintenance under Toyota care and with an appointment..
11/27/2021
ERMALINDA L. VERIFIED CUSTOMER
Mr. Evangelista was great in explaining everything to me!
11/27/2021
TOM C. VERIFIED CUSTOMER
She was very helpful The only thing I don’t like I’ve been there before the service takes two hours for oil change
11/27/2021
Daniel N. VERIFIED CUSTOMER
Service experience
11/27/2021
Mayra S. VERIFIED CUSTOMER
Yes, Donovan was helpful and kept me updated about my car. Thank you.
11/27/2021
Hagop B. VERIFIED CUSTOMER
It’s always a pleasure to work with Kayla santos, she is very professional and very knowledgeable about Toyota card and servicing them.
I’ve dealt with a lot of service advisors and most of them don’t even know what they are doing and what kind of service the car needs
Kayla is very knowledgeable and knows
Thank you kayla for the awesome experience every time i bring my car in for service!!!
11/27/2021
Armando R. VERIFIED CUSTOMER
I live in Orange County and LONGO was a little bit far from me so I went to auto nation in Buena Park had a bad experience there never going back LONGO is the place to go worth the drive awesome customer service
11/27/2021
ALFREDO F. VERIFIED CUSTOMER
Kayla Santos provided me excellent customer service. I was fortunate to have her assist me with my vehicle service today at Longo Toyota.
11/27/2021
Ruben M. VERIFIED CUSTOMER
Alex kept me well informed each step of the way as my auto was being serviced! He was very professional and courteous ????????
11/27/2021
Lena W. VERIFIED CUSTOMER
Excellent customer service!!
11/27/2021
Virginia C. VERIFIED CUSTOMER
EXCELLENT JOB BRAVO !!!! THANK YOU VERY MUCH !!!!
11/27/2021
Jesse H. VERIFIED CUSTOMER
Good job informing me
11/27/2021
Simone C. VERIFIED CUSTOMER
Mr. Leyva was professional and kept me updated about the repairs to my car.
11/27/2021
Jonathan S. VERIFIED CUSTOMER
Excellent service at Longo Toyota of El Monte
11/27/2021
DAVID M. VERIFIED CUSTOMER
Albert has always given us the best service for both our Toyotas. He is one of the reasons we take our car and truck to Lingo for all our service. Thank you!
11/27/2021
Nanette O. VERIFIED CUSTOMER
Bruce and the team that serviced my car are stellar in answering my questions as well as going above and beyond in identifying symptoms of my car so that I may address them.