The agent provided great initial service. However, he offered but did not to get back to me regarding driver side window squeaking noise wasn’t repaired correctly. After my attempt with leaving voicemail and texting but still did not hear from the agent after several days.
10/28/2020
Emilio I. VERIFIED CUSTOMER
Mandi provide excellent service!
10/28/2020
Catherine L. VERIFIED CUSTOMER
Excellent
10/28/2020
Jesus V. VERIFIED CUSTOMER
Good service ????
10/28/2020
CHUNFA M. VERIFIED CUSTOMER
Very good service
10/28/2020
Jose M. VERIFIED CUSTOMER
Happy customer
10/28/2020
MARY A. VERIFIED CUSTOMER
Eric Chung delivered excellent service. He kept me apprised with my car issues and followed through car was completed on time.
10/28/2020
Toni Z. VERIFIED CUSTOMER
Great customer service from Ryan
10/28/2020
Marian G. VERIFIED CUSTOMER
There was a long wait to get past the checkpoint and then to talk with the service advisor (Johan). Longo Toyota chose Monday, me. If Monday is usually super busy, perhaps you should recommend a less busy day. There was no line at checkpoint this morning.
10/28/2020
Ricardo P. VERIFIED CUSTOMER
Excelente servicio los # 1
10/28/2020
Dan F. VERIFIED CUSTOMER
Cordial, cooperative, and confident. An asset to the organization.
10/28/2020
Monica P. VERIFIED CUSTOMER
Thank you!
10/28/2020
Anthony S. VERIFIED CUSTOMER
Andrew was very professional. Problem is being resolved, so everything is good
10/28/2020
Eli H. VERIFIED CUSTOMER
Very helpful and great customer service
10/28/2020
CYNDY H. VERIFIED CUSTOMER
Sorry the experience was great but would of loved a car wash before I left. My truck seemed more dirty then when I took it in. I also understand that the car wash was out of order.
10/28/2020
John C. VERIFIED CUSTOMER
Emily was a wonderful rep.
She was very informative about the service
I was getting. She was very thoughtful and
kind to me. I am disabled and I
So appreciated her patience.
She definitely deserved A++
10/28/2020
Trudy U. VERIFIED CUSTOMER
I appreciate the concierge service and the service you provide.