Kayla Santos was very helpful and patient with me especially because it was my first time there. She was guiding me thru every step of the way and explaining everything to me about how they were going to check my car.
12/1/2021
Dora Luz. VERIFIED CUSTOMER
As a representative and customer service he was great.
12/1/2021
Erik C. VERIFIED CUSTOMER
Alberto was very friendly and professional. The vehicle was completed on time.
12/1/2021
Ana F. VERIFIED CUSTOMER
No comment.
12/1/2021
LANG C. VERIFIED CUSTOMER
Very happy
12/1/2021
Van N. VERIFIED CUSTOMER
Keep up
12/1/2021
Sandra P. VERIFIED CUSTOMER
Edward provided great customer service. It takes a certain type of person to deal with customers and Edward definitely knows his job and communicates very well. Professional and courteous. Thanks much!
12/1/2021
Louis L. VERIFIED CUSTOMER
Bruce, as always, went out of his way to ensure my vehicle was serviced on time. He knew I had a meeting to attend and worked hard to make sure I was out on time. He kept in touch with me on the progress of my 4Runner service. I always schedule my appointments through Bruce for this reason. Thank you Bruce.
12/1/2021
Lauren C. VERIFIED CUSTOMER
Everything went well. **** work wasn’t covered under warranty but that’s life. Thanks!
12/1/2021
Michael G. VERIFIED CUSTOMER
The gentleman that helped me today was very professional and thorough in explaining to me what exactly my car needed, what has been done already and what my car needed in the future. He gave me the time of when my car would be finished and he delivered on time. He offered a ride for me to be taken home or to wait in the waiting area. I'm glad he helped me out. Thank you for having such a well prepared employee.
12/1/2021
Helen E. VERIFIED CUSTOMER
ok
12/1/2021
Brooke P. VERIFIED CUSTOMER
Always asking for him. Personable and knowledgeable
12/1/2021
Robert W. VERIFIED CUSTOMER
Danny is very professional and very easy to work with; I was back on the
road in less than 2 hours!
12/1/2021
Hector C. VERIFIED CUSTOMER
Great Service
12/1/2021
Duane C. VERIFIED CUSTOMER
Every thing went very smooth, Jessica did an outstanding job!
12/1/2021
Guillermo C. VERIFIED CUSTOMER
Thansk Donovan is an excelente service
12/1/2021
Patty W. VERIFIED CUSTOMER
Service Advisor Edward Duran handled the needs of my Supra's Safety Recall without any problems. He kept me informed via phone calls as to the progress of the vehicle thru-out the day which was very much appreciated.
12/1/2021
Hung T. VERIFIED CUSTOMER
Good
12/1/2021
Gerardo G. VERIFIED CUSTOMER
My service for my car was on 11/8/21
I was not told what the services to my truck would be or how much.
I was not charged until 11/30/21
I was not called to be advised about the services I was charged for.
I had callled 11/15/21 to get this resolved and was told I would get a call back about price and service, i never received a call or was left a message.
12/1/2021
Cipriano V. VERIFIED CUSTOMER
Thank you guys, and for sure I wait for the survey, I have only good experiences with Longo Toyota, I was helped by Mr.Noli Evangelista, and can say he is a wonderful person, so gentle and professional person. Thank very much for your help.