My steering wheel is shaking now at 65-70 mph. For paying $650 for a major service and transmission flush that probably should have only cost $200-$250, its ridiculous im having this issue the day after
1/8/2021
Rene A. VERIFIED CUSTOMER
Deliver as promised
1/8/2021
Russell C. VERIFIED CUSTOMER
She was attentive and pleasant. She explained all thing’s clearly
1/8/2021
VALERIE G. VERIFIED CUSTOMER
Service I needed was done.
1/8/2021
Jazmin P. VERIFIED CUSTOMER
Nice and professional
1/8/2021
Araceli M. VERIFIED CUSTOMER
Fast service.
1/8/2021
MICHAEL C. VERIFIED CUSTOMER
If there's one thing I know about Longo Toyota, if Roy Wu is there, I know I'm going to get excellent customer service. Thank you Roy for always taking care of me and my family. I'm sure there's other service advisors that do a good job as well but when I go to Longo Toyota, I only want Roy Wu to assist me. I get the confidence and peace of mind that my vehicle will be serviced right. Thanks again Roy Wu and the Longo Toyota team.
1/8/2021
Maria Elena. VERIFIED CUSTOMER
Good and fast service is why I always like to go to LONGO TOYOTA
1/8/2021
FIDEL L. VERIFIED CUSTOMER
Very nice! He did a great job. Five stars!
1/8/2021
LYDIA G. VERIFIED CUSTOMER
Brice is very attentive and communicates with me in regards to the price and recommendations. Great job as usual!!
1/8/2021
WILLIAM B. VERIFIED CUSTOMER
Mr.Guerrero is knowledgeable
He explain the vehicle functions of the repairs my car required
Mr. Guerrero kept me updated of car status
1/8/2021
JOHN M. VERIFIED CUSTOMER
Kayla Santos handled my service request with the professionalism and friendliness I’ve come to expect from Longo Toyota. She made the process easy and I look forward to doing future business with Longo Toyota. The service Manager Rob McGuire was also top notch. He returned my calls and personally came out to the service bay to help me with my problem. This was above and beyond my expectation. Both Kayla and Rob made this experience with Longo Toyota a pleasure
1/8/2021
Jorge R. VERIFIED CUSTOMER
Not helpful
1/8/2021
Siaosi I. VERIFIED CUSTOMER
I got to Lingo Toyota approximately 11:45, I was promise my car would be ready at 5pm on Wednesday 1/6/2021 It was not ready till after 6pm, I did not have an appointment for just a routine oil change, to me it should be a 30 minutes job. Have a goid day.
1/8/2021
Noemi G. VERIFIED CUSTOMER
Excelente
1/8/2021
NHI T. VERIFIED CUSTOMER
Jesus has such an outstanding customer service and is the best Advisor I have ever encountered. He would update me about the process service while I waited for my car. He is very kind and a sweet person overall I am glad Jesus was selected as my service advisor for this visit.
1/8/2021
Anjeanette L. VERIFIED CUSTOMER
Teddy was welcoming, and answered all questions I had.
1/8/2021
Jose G. VERIFIED CUSTOMER
Danny ........ me atendió con amabilidad y quedé satisfecho con la atención que me proveyó gracias y le para la próxima adiós
1/8/2021
Maria H. VERIFIED CUSTOMER
Andrew provide timely respond to all my questions. Very professional service.
1/8/2021
PHILIP M. VERIFIED CUSTOMER
Alex needs some computer training to enhance his job performance.