Suggesting a fuel injector cleaning on a car that has less than 25k on odometer??
For almost 200 dollars? Wow
2/10/2021
John S. VERIFIED CUSTOMER
Good service
2/10/2021
DOLORES D. VERIFIED CUSTOMER
Kayla was great. Explained carefully, made recommendations, was nice and polite.
2/10/2021
KENNY Y. VERIFIED CUSTOMER
Great service all around!
2/10/2021
SHERMAN H. VERIFIED CUSTOMER
Very courteous and helpful
2/10/2021
Raj R. VERIFIED CUSTOMER
Fully satisfied
2/10/2021
JOSEPHINE C. VERIFIED CUSTOMER
Mandi is a wonderful adviser keeps me updated on my vehicle. She’s very through
2/10/2021
Teodoro B. VERIFIED CUSTOMER
The fiirst service advisor Kayla was not a person who does not know how to deal with customers by responding more tactfully. She was just quoting prices over and over again with no concern with our issues. Sure there are charges but if she does not know anything else needed for the car, then she needs more training. When I was passed to the supervisor, he explained in a more apprpriate way what after hearing my concerns. And like a true service advisor he recommended that service checkup be done on the car which was nort all offered by Kayla. She needs to be more patient and more tactful. In words. The cost of battery and diagnostics was repeated 5 times
2/10/2021
Jessica B. VERIFIED CUSTOMER
Very nice abs helpful
2/10/2021
Minh C. VERIFIED CUSTOMER
Noli assisted me in a very and responsive manner. He proving me with all the information I needed. Over all had a good experience and would look forward to working with him in the future.
2/10/2021
PRISCILLA O. VERIFIED CUSTOMER
No issues at all - just good service.
2/10/2021
Vonsheila S. VERIFIED CUSTOMER
I will gladly answer it
2/10/2021
JEONGYONG P. VERIFIED CUSTOMER
Very kind. Fast
2/9/2021
RICHARD R. VERIFIED CUSTOMER
Mandi and other employees were all very nice.
2/9/2021
Raymond D. VERIFIED CUSTOMER
About 2 years ago the service advisor advised me to replace the sway bar end links. However as soon as they found out that my car is under warranty (Platinum), they unethically CHANGED the story. Since then they always said that it's not time yet to replace the sway bar end links. For the last 2 years I always brought my car for service but they always denied to replace my sway bar end links. YOU GUYS (LONGO TOYOTA EL MONTE) IS CLEARLY UNETHICAL. WHAT A SHAME.
2/9/2021
Lemuel J. VERIFIED CUSTOMER
Provided excellent service.
2/9/2021
OMAR S. VERIFIED CUSTOMER
Always great experience thank you Danny
2/9/2021
Omar S. VERIFIED CUSTOMER
Amazing service from Danny thank you
2/9/2021
Hui L. VERIFIED CUSTOMER
Kayla was very knowledgeable and patient. She took a lot of time to listen to our concerns and try her best to help us resolve the problems we’re experiencing with our vehicle. She is also very very nice. We enjoyed working with her.
2/9/2021
Andy M. VERIFIED CUSTOMER
Albert was very helpful in getting me in and out quickly. I appreciate the excellent customer service.