Appreciate the work however even with an appointment I was there three hours.
4/19/2017
Michael Y. VERIFIED CUSTOMER
Teddy was great! Friendly and provided excellent service.
4/19/2017
Richard H. VERIFIED CUSTOMER
Martin Torres totally took care of me and my cars needs. These days that's hard to find. I am a very happy customer. Thank you Martin and Longo Toyota!
4/19/2017
Faith Y. VERIFIED CUSTOMER
The service was done earlier than was predicted, thank you much.
4/19/2017
HUY N. VERIFIED CUSTOMER
Helpful and great services
4/18/2017
Vincent O. VERIFIED CUSTOMER
Fast and efficient service
4/18/2017
MANUEL G. VERIFIED CUSTOMER
the day after the service, the tire warning light came on. it blinked at first before it stayed on. it's happening now every time i drive the car. i read in the manual that it means a system malfunction. i spoke with albert, i have to bring it back this week to see if the tech maybe screwed up a TPMS sensor while he was rotating the tires or if the TPMS needs replacement.
4/18/2017
Delma Q. VERIFIED CUSTOMER
because they said the oil was leaking.the oil that they show me it was brand new oil.maybe the guy who put oil spill
4/18/2017
Sergio R. VERIFIED CUSTOMER
I scheduled an appointment to get my tire replaced, I got to the dealer and no one could find my appointment, for which I ended up waiting over 3 hours. I don't think the one hour service appointment live up to the hype the dealer is trying to place on it. Not to mention that they fail to keep a booked appointment.
4/18/2017
Denise B. VERIFIED CUSTOMER
if you give a specific wait time... you should stick to it. I don't make appts to wait 3 hrs.
4/18/2017
Bayani A. VERIFIED CUSTOMER
Alex had walk an extra mile to help me. He is an asset to Longo Toyota.
4/18/2017
Daniel A. VERIFIED CUSTOMER
Rene Mendoza was helpful and provided uselful information. Rene also answered my questions in a respectful manner.
4/18/2017
Leo W. VERIFIED CUSTOMER
Very good
4/18/2017
Maxine A. VERIFIED CUSTOMER
I appreciated Albert and I appreciated the shuttle ride.
4/18/2017
Greg A. VERIFIED CUSTOMER
Appreciate beating time promised.
4/18/2017
Lantao Z. VERIFIED CUSTOMER
He is nice
4/18/2017
Akursius M. VERIFIED CUSTOMER
Very helpful
4/18/2017
Yim H. VERIFIED CUSTOMER
Awesome service
4/18/2017
Melvin Q. VERIFIED CUSTOMER
Communication was excellent and my vehicle was ready an hour before the estimated completion time.
I also love the coffee cart. It's a nice touch.
4/18/2017
Michael N. VERIFIED CUSTOMER
I was referred to Ruby Woo after multiple bad experiences at Puente Hills Toyota where some service advisors were rude & condescending; I was put down and ashamed to go back. Ruby Woo took very good care of me, explained everything, and was very friendly to me. Thank you very much.