Great service! So friendly! Eduardo was helpful and attendtive. Definitely deserves a raise of some sort
4/30/2017
Mark S. VERIFIED CUSTOMER
Excellent service as always
4/30/2017
Rhonda M. VERIFIED CUSTOMER
As always awesome service all the way around
4/30/2017
Michael G. VERIFIED CUSTOMER
Ok
I will give you my feedback
4/30/2017
Yaderi S. VERIFIED CUSTOMER
he was really friendly and efficient, he answer all my questions fast an profecionally. he dis really good work
4/30/2017
Andy R. VERIFIED CUSTOMER
Service was awesome
4/30/2017
Jianying H. VERIFIED CUSTOMER
Andrew is very nice ! We very appreciate his help!
4/30/2017
TERESA T. VERIFIED CUSTOMER
She was a great Help
4/30/2017
LUZ B. VERIFIED CUSTOMER
Thanks u very much
4/30/2017
Tony M. VERIFIED CUSTOMER
Noe was great. However, my truck was placed in the carwash where it was never suppose to be and got scratch all over. Noe, said he would have the detail department resolve this issue. He also replaced the antenna due to the automatic carwash breaking it and messing up the front sensor, which he had replaced. He did a great job resolving these issues.
4/30/2017
Alice C. VERIFIED CUSTOMER
Teddy was great! He was very helpful.
4/30/2017
Michelle B. VERIFIED CUSTOMER
Although Noe wasn't there to check me in, his follow up with the completion of my service was great. He advised me of something I should be aware of and also worked with his team member, Andrew to ensure I also was informed about the recall part ordered for my daughter's car. Great teamwork.
4/30/2017
Michael K. VERIFIED CUSTOMER
Alec was friendly and informative. I liked his effort.
4/30/2017
Frank K. VERIFIED CUSTOMER
The service manager provided better service this time. However, three hours to replace an arm rest is ridiculous. What is the purpose of making an appointment if my car isn't going to be repaired upon arrival? Next issue I had was the driver side third row seat was having issues with the lever. All of a sudden it was working so they decided not to replace it but instead show me that it worked. Well if I brought it in the first time and it wasn't working then but now it's working, why not replace it so there isn't a future issue because obviously something isn't right. I think there just isn't enough technicians and so they do a lazy job. I also can't stand the fact that every time I get my car back it's on Spanish radio. Really? Three hours for an arm rest and no car wash. I can't stand longo toyota and for a company who prides themselves in customer satisfaction your service is horrible.
4/29/2017
Osman A. VERIFIED CUSTOMER
Costumer service unprofessional
4/29/2017
SAI L. VERIFIED CUSTOMER
His service was pretty good
4/29/2017
Phoebe O. VERIFIED CUSTOMER
Very good.
4/29/2017
Sukhdev B. VERIFIED CUSTOMER
Excellent experience will recommend to others
4/29/2017
Sandra T. VERIFIED CUSTOMER
I'm very satisfied whit the service that I received in Longo toyota El Monte CA