I was extremely satisfied with Eduardo M.
However, i was disappointed with the cashier counter. I received a text and a call from Eddy saying that my car ws ready to pick up, but the cashier never called me yo proceed and my name was never showing in the system for readiness. I even proactively asked a couple of times to the cshier counter, but finally 20 minutes later I found out that my car had been 20 minutes ready for pick up but nobody from th cshier knew it until I came to them.
4/27/2017
Hongsheng L. VERIFIED CUSTOMER
My car is in the scope of the recall, my car is not no problem before, but after recall come back was problem , then l m.back to longo toyota . When I go to you there again maintenance, your staff said, can't repair, only in parts. Why is that? Now, my car's problem is caused by your . Why don't you give me the maintenance
4/27/2017
SHARON S. VERIFIED CUSTOMER
Roy was the best :-)
4/27/2017
Joseph H. VERIFIED CUSTOMER
Longo is the bar to which all other Toyota dealers should strive too.
It's horrible out there, thank goodness for Longo.
4/27/2017
Pao C. VERIFIED CUSTOMER
Very friendly very helpful
4/27/2017
Melissa P. VERIFIED CUSTOMER
Johan was very attentive and sweet. He always kept me in the loop and went out of his way to make sure I was alright and taken care of.
4/27/2017
Edward B. VERIFIED CUSTOMER
Ruby Woo was very helpful and easy to work with.
4/27/2017
Margarita C. VERIFIED CUSTOMER
Very professional.
4/27/2017
Claudia A. VERIFIED CUSTOMER
Mr. Lopez was very courteous and he was very helpful in getting me out on time to make it to my dr. Appointment. I was very pleased
4/27/2017
Nancy C. VERIFIED CUSTOMER
Juan was very polite, professional and personable. He apologized for the hour wait just to check my car in. Good people you got working there at Longo.
4/27/2017
Cintia R. VERIFIED CUSTOMER
He was so helpfull I loved his service;) thank you Jimmie Saucedo!!
4/27/2017
Akursius M. VERIFIED CUSTOMER
I satisfied with her attention, she care
4/27/2017
Erick T. VERIFIED CUSTOMER
Mr.****was courteous and very helpful with all my questions. He explain everything thourouly. He got everything in a timely manner. Overall HAPPY with the service.
4/27/2017
David C. VERIFIED CUSTOMER
aside from having to take the time to go back to correct the alignment, service was good
4/27/2017
Daniel G. VERIFIED CUSTOMER
Monte was great, however the headlight restoration I had done, I found a spot that was missed on the driverside headlight. I told Monte about it and he said on my next service he will make sure the same tech touches up the lens. I really wish it would have been corrected while I was there.
4/27/2017
Rosalia R. VERIFIED CUSTOMER
Very personal and efficient
4/27/2017
Kit L. VERIFIED CUSTOMER
Very satisfied
4/27/2017
Abel G. VERIFIED CUSTOMER
Amazing Team !!!! I felt the service all the way till 7pm ! It's hard to shine towards the end of the day but your team smiled till the end of the evening !! Thank you once again .... abel , also a guy in the service department from another mother !!
4/27/2017
David B. VERIFIED CUSTOMER
Johan was very personable. He explained about the service. He applied a Discount coupon for me and helped me pick tires for my Prius.