Service advisor worked hard to get car done quickly. Price of tires was high.
10/17/2017
Christian M. VERIFIED CUSTOMER
Bruce was extremely helpful. I will recommend him to my friends. He was courteous and knowledgeable.
10/17/2017
Domingo P. VERIFIED CUSTOMER
She was extremely courteous and professional!
10/17/2017
Helen Q. VERIFIED CUSTOMER
Elizabet was a great help! She solved my problem that a previous longo eemployee mislead us on. Thanks!
10/17/2017
Joy Luh. VERIFIED CUSTOMER
Great service! Fast! Thank you!
10/17/2017
Sochin L. VERIFIED CUSTOMER
Great service!
10/17/2017
JESUS R. VERIFIED CUSTOMER
Ecselnte
10/16/2017
Nefi L. VERIFIED CUSTOMER
Good service and support
10/16/2017
Mariateresa C. VERIFIED CUSTOMER
Service department did not follow instructions to attend our windows with the limo tent for the back seats and the rear window. We had to bring our car back to have it redone. Also when we picked up the car the second time the rear window was still not tinted as instructed.
10/16/2017
Fion Y. VERIFIED CUSTOMER
Very good
10/16/2017
Hong Q. VERIFIED CUSTOMER
He was very friendly and helpful, made the whole process very convenient for me. I will definitely come back to this dealership for future services.
10/16/2017
Raquel T. VERIFIED CUSTOMER
Service was amazing!! So quick and friendly!!!
10/16/2017
Larry G. VERIFIED CUSTOMER
Great service
10/16/2017
Jorge L. VERIFIED CUSTOMER
Great service
10/16/2017
**** V. VERIFIED CUSTOMER
Toyota told me a time frame which was a 5hr wait and I decided to get a rental. As soon as I get the rental and drive home I get a call from lingo saying my car is done keep in mind only 2hrs later I have to go back after I just paid for a rental and lingo Toyota refuse to give me a refund on the rental saying that it's out of there hands and cannot do anything for me. If been a loyal customer for 3 vehicles. And they don't want to make it right, a simple thing to fix that's less that $60 I thought Penske Toyota was bad but maybe I'm wrong. This experience really showed me how much they care for there customers, if your not buying a $20,000 car or truck they really don't care. I even spoke to the main manager on duty, and he told me the same thing I can do anything for you. Thanks longo you drove away a customer and there family members..
10/16/2017
Mabel C. VERIFIED CUSTOMER
Andrew did a fantastic job updating me and providing me accurate wait time estimates. He listened well and was very professional. Thanks Andrew!
10/16/2017
Enrique R. VERIFIED CUSTOMER
Monte was friendly and very helpful on getting my car serviced.
10/16/2017
Bernardo R. VERIFIED CUSTOMER
I'm disappointed that Enterprise is charging me an extra day for the rental car. When I received a text from Longo saying the car was ready for pick-up, I was nowhere close to El Monte. That is why it took me some time (around 12:45pm) before I was able to return it. Even though I reside in Nevada, I still regularly take my van to Longo for servicing. But with this latest experience I may just have it service near my residence.