From the valet who greeted me on the drive to bruce herrera who wrote up my vehicle and the technician who repaired my vehicle i knew i was in good hands and at the right place to get the job done its the people and service that keep me coming back for top quality service as well as sales .. thank you people of longo toyota
2/8/2018
Mary E. VERIFIED CUSTOMER
I was Satisfied except for one thing I told them to fix the emergence break peddle because it was not working properly discovered when I got home tried setting the break same problem had to pump twice for it to engage since I wasn't feeling well just trying to get rid of flu ???? I came to lay dwn
2/8/2018
PIK N. VERIFIED CUSTOMER
Good service
2/8/2018
Scott C. VERIFIED CUSTOMER
Very good service experience
2/8/2018
Joyce D. VERIFIED CUSTOMER
Teddy was wonderful. Went above and beyond. He is one of the reasons I travel to Longo from Hollywood to El Monte. For the exceptional service. I could walk to Hollywood Toyota but I choose to drive an hour in traffic and be treated with respect.
2/8/2018
Rosie C. VERIFIED CUSTOMER
I believed that Martin Torres took action n I appreciate that longo took care of my issue with my battery and terminal at no charge.
2/8/2018
YING Y. VERIFIED CUSTOMER
Very good
2/8/2018
CESAR A. VERIFIED CUSTOMER
None
2/8/2018
CHRISTINA M. VERIFIED CUSTOMER
Daniel was courteous, efficient and very friendly. I had full confidence in him.
2/8/2018
ANGELA S. VERIFIED CUSTOMER
He was kind, attentive and represented great professionalism with warmth and care! Thank you!
2/8/2018
RICHARD U. VERIFIED CUSTOMER
Jason was very professional and courteous
2/7/2018
FREDERICK L. VERIFIED CUSTOMER
Biagio did a fantastic job and I was given great customer service. He kept me informed about the progress of my car and the repairs were done very quickly. He called me immediately to inform me that my truck was ready. Overall I am very satisfied with his service and will bring my car back again. A+++.
2/7/2018
Raquel T. VERIFIED CUSTOMER
Mr. ****was very helpful in keeping me informed on my vehicle at all times.
2/7/2018
ARCELY C. VERIFIED CUSTOMER
Great service, explained my options and very profesional
2/7/2018
NORMA G. VERIFIED CUSTOMER
The car was not serviced appropriately; The service advisor stated that the car needed a piece that is supposed to be covered under the platinum extended insurance and the service customer person did not even made an attempt to call the insurance to try to fix the problem. I had to end up picking up the car and take it to the place that was originally bought (as per his recommendation), risking that on the way to the other place something more serious would arise for moving the vehicle without the proper fixing
2/7/2018
Michael L. VERIFIED CUSTOMER
Alex was excellent.
2/7/2018
JEAN B. VERIFIED CUSTOMER
None
2/7/2018
VICTOR V. VERIFIED CUSTOMER
I spend over $1,000 dollars for service , but not even get my car washed I’m not satisfied
2/7/2018
JESUS B. VERIFIED CUSTOMER
Walked me through every step of the process. A true professional !
2/7/2018
ENRIQUE O. VERIFIED CUSTOMER
The report says I declined work on the car. I did not find out until I got the invoice on the way out. My cell phone got a call that I missed probably from her. I would like to know what it really is, is it necessary and if so, why it isn't covered by the Toyota Care Plus program.