Ryan was very helpful and super friendly. He definitely made me feel welcome.
3/3/2018
Felipe G. VERIFIED CUSTOMER
I was very pleased with the service.
You’re representative Danny was very polite and helpful.
Took care of my concerns.
Great customer service.
Thsnk you.
3/3/2018
Thomas S. VERIFIED CUSTOMER
Excellent
3/3/2018
Grace L. VERIFIED CUSTOMER
Great customer service!
3/3/2018
Mehul S. VERIFIED CUSTOMER
Excellent customer service from Ryan
3/3/2018
Mark H. VERIFIED CUSTOMER
It was very difficult to find out the status of my car progress. Needs to work on responsive to keep customer informed on what’s going on.
3/3/2018
Vanessa G. VERIFIED CUSTOMER
He was very helpful and let me know about my coverage to take care of my car
3/3/2018
Charles Wilson. VERIFIED CUSTOMER
Alexis is great! He is always attentive and carries himself in a very professional manner. I look for him all the time when I come to Longo for my car service/issues. Please commend him for consistently being awesome during all my visits.
3/3/2018
Wes N. VERIFIED CUSTOMER
Johan was very courteous and friendly. He provided excellent customer service.
3/3/2018
Stephanie C. VERIFIED CUSTOMER
Thanks for the friendly service!
3/3/2018
Tom Z. VERIFIED CUSTOMER
Ryan did a great job solving a complex diagnostic repair.
3/3/2018
James W. VERIFIED CUSTOMER
It has been my experience that Longo staff are uniformly helpful and friendly. Ms. Davis is an excellent example of the customer service ethic. She might be a good resource for training new staff to ensure customer satisfaction. Just a thought.
3/3/2018
Julia L. VERIFIED CUSTOMER
He did not know when to stop aggravating customer even when he was told to stop.I would much rather having fun somewhere else than spending my time at the auto service if I did not have real concern of my new car working properly.Inspite of no trouble found,I did experience trouble throughout the previous day and operating my car the same way since I bought it on January 4th this year.It's still a mystery to me why the trouble went away on its own the next day.I did not do anything differently.He should have let it go and have the mechanic check it out as requested. Instead he kept implicating that I was doing something wrong over and over and over again.It was most irritating and annoying. I couldn't wait to get out of his station. I am a easy going person. But he managed to push my button that morning.
.