Good job
I drove from Orange County to get my car serviced at Longo
They have prove to me that I can trust my car
Service right at Longo
5/24/2018
Juan G. VERIFIED CUSTOMER
I was happy that my car was done and ready to do within one hour. But this also made me suspicious if all the work was actually done and how well it was done. Thats all
5/24/2018
Mark I. VERIFIED CUSTOMER
Gregg, did an outstanding job. He was very courteous, professional, & respectful.
5/24/2018
Pauline C. VERIFIED CUSTOMER
Your customer service is very impressive; everyone was courteous and very professional. Thank you for your service.
5/24/2018
Theresa V. VERIFIED CUSTOMER
As always, I’m really amazed at the care Longo Toyota gives it’s Toyota owners.
Excellent workers who provide quick repairs and upkeep. I wish all businesses were as efficient. Thank you!
5/24/2018
Jasmine M. VERIFIED CUSTOMER
Kristal was very nice and very sweet , she explain everything with details.
5/24/2018
Theresa A. VERIFIED CUSTOMER
Ethan
Was very helpful in explaining in services received
5/24/2018
IRMA V. VERIFIED CUSTOMER
Mr.ketkhoff was very professional and my vehicle was serviced in a timely manner
5/24/2018
JOSEPH B. VERIFIED CUSTOMER
Alexis performed his duties perfectly.
When I brought my car in recently, I had asked either Alexis or another Service Advisor to correct an excessive oil level condition, while in for normal scheduled maintenance. An 8.5 x 11 sheet with a note to correct the problem was generated and left in the car. By chance, the day after I picked up the car for service, I checked the oil level. It was STILL 16mm above the full line.
I contacted the Service Dept. who politely scheduled an appt. to fix the problem.
I was treated professionaly, although......there goes ANOTHER 3 hrs. + of my time.
5/24/2018
Rafael S. VERIFIED CUSTOMER
Ethan was very helpful, knowledgeable and friendly.
5/24/2018
Yvette C. VERIFIED CUSTOMER
When I I took my Scion xB for service the last time the gentleman that helps us was not very friendly and help full he wanted to charge all this things that the car didn’t need when we ask why he didn’t know what to response me and my wife where not that exited about the service we got took the car home after the oil change weeks later we noticed a puddle of oil on the driveway of the house when we took car back to you delirship and they said that you’re technician “forgot to screw in the screw that goes back on the oil pan right”
I I just don’t understand how can he forgotten to put the screw back in its place right ? Maybe that technician should go back and recheck all previous work that he has done who knows how many other cars he “forgot “ to put the screw the right way ????
Maybe we should off forgotten to pay to I know you guys wouldn’t had like that ???
Afrter I drove my car for all most two weeks leaking oil thanks allot Longo you sure know how to treat you’re customer right ????????
5/24/2018
Soe W. VERIFIED CUSTOMER
He explained me about manufacturer warranty and what can happen to battery if I don’t run my car regularly. Very knowledgeable. Thank you Daniel
5/24/2018
Salvador S. VERIFIED CUSTOMER
My car was serviced in less than an hour. I am happy I didn't have to wait. Looking forward when my lease expires in a few months.
5/24/2018
Scott P. VERIFIED CUSTOMER
Service was not performed as requested. Disappointed.
5/24/2018
Perla R. VERIFIED CUSTOMER
Everything went well thank you very much!
5/24/2018
Horace E. VERIFIED CUSTOMER
I had a great experience
5/24/2018
Htun H. VERIFIED CUSTOMER
Better than expected
5/24/2018
Randy M. VERIFIED CUSTOMER
The service was very pricey but they were able to complete it in a timely manner. It was irritating that all my radio presets were all cancelled when I got my car back - I wasn't aware that they had to disconnect my battery or anything to replace my air injection pump. Monte & Daniel were very courteous, friendly, and accomodating.
5/24/2018
David P. VERIFIED CUSTOMER
I had never dealt with Ryan before. He was attentive and kept me informed regarding my vehicle.