Juan was very nice and professional. He did a great job.
8/13/2018
MARIAN S. VERIFIED CUSTOMER
Mandi Davis is providing an excellent customer service and she is big assets to any place she works for.
8/13/2018
ROCA P. VERIFIED CUSTOMER
Great service thank you
8/13/2018
Kelly L. VERIFIED CUSTOMER
Marissa was amazing. She was informative every step of the way.
8/13/2018
Joseph R. VERIFIED CUSTOMER
It’s always a pleasure getting my cehickes serviced at Longo, the process is just so easy and professional.
8/13/2018
JUAN MANUEL. VERIFIED CUSTOMER
The front tire was low. We paid for tire rotation and they didn't check the tire pressure
8/13/2018
Eddy Crisanto. VERIFIED CUSTOMER
Jose was very helpful I was very satisfied great customer service keep up the good work Jose Thanks
8/13/2018
KATHLEEN L. VERIFIED CUSTOMER
As always great service!
8/13/2018
ROBERT G. VERIFIED CUSTOMER
Amazing support and guidance from Vince!
8/13/2018
WENDY M. VERIFIED CUSTOMER
saleman is very patience with me. I know nothing above car. He is very knowledgeable and patience. I am glad that I have my car service there,
8/13/2018
Nadeem K. VERIFIED CUSTOMER
So far so good.
8/13/2018
BRIAN I. VERIFIED CUSTOMER
Great service all around
8/13/2018
MATTHEW C. VERIFIED CUSTOMER
After spending $320 on some wiring problem, then having to return 2 months later to have them fix the same problem (again), ...tell me why the the techs didn’t fix it right the 1st time! So after ruining my Saturday (day off) Iypu fixed it properly (I hope), but should never have had to go back 2 months later!!!!, c’ mon, really? Only bright spot was the service consultant Jedediah Kerkhoff. He was courteous & ultra professional. Thank you Jedediah.
8/13/2018
ROMEO T. VERIFIED CUSTOMER
Roy Is a good service advisor. I am satisfied the way ge treated me.
8/12/2018
JOHN H. VERIFIED CUSTOMER
Took my car into longo collision, while car was at longo had recall done; however, while recall was being performed, received a call from ruby and was advised that the battery had a bad cell. She Advised me to replace the battery but I purchased the battery from costco not long ago and still had warranty. Ruby advised me at that time that she would reach out to management and longo Collision to see what they could do and would reach back out to me before moving forward with any repairs. Ruby did not call me back and the next day I get a call advising me to pick up my car and pay for the outstanding bill for the battery. So they proceeded with replacing the battery without my consent or authorization. I did not authorize the replacement of a new battery. Overall service at longo collision was great: however, my experience with longo Service and ruby was unpleasant.
8/12/2018
Cecilia Q. VERIFIED CUSTOMER
It took 3 hours for them to check fluids and rotate tires. Long wait... My car was supposely washed. It had drip water marks on my car.
8/12/2018
YSELA L. VERIFIED CUSTOMER
He was helpful courteousand accomodating.
8/12/2018
NICOLE B. VERIFIED CUSTOMER
Yes. Ryan was very thorough in explaining everything to me. Very kind and had great customer service.
8/12/2018
Tara M. VERIFIED CUSTOMER
Alec was friendly and helpful. He explained each step of the process, the discounts as they would apply to the possible needed service. As a courtesy, he was able to suggest how to take photos to collision for an estimate and to replace my door handle the popped off. This is why I likedon't the service and was not upset about waiting. This level of customer service lessens the anxiety possible more expensive car care. As a woman, I don't feel I will be overcharged for unnecessary work and am a respected car owner. He did well.