Did not tell me the shuttle bus service stops after 3.00pm, so I was not picked up from my house to get my car back on the same day.
11/12/2018
FENG Y. VERIFIED CUSTOMER
very good
11/12/2018
Victor P. VERIFIED CUSTOMER
Perfect service
11/12/2018
Hoanh T. VERIFIED CUSTOMER
Very good service.
11/12/2018
MARK D. VERIFIED CUSTOMER
Keep up the good work
11/12/2018
DAHONG H. VERIFIED CUSTOMER
Excellent customer service! Thank you for helping me wash my car! I am very grateful for that kind gesture.
11/12/2018
Binh T. VERIFIED CUSTOMER
Excellent service
11/12/2018
YVONNE M. VERIFIED CUSTOMER
Happy with the way the service department greets customers. Steve was very Villalba was vey helpful and informative.
11/12/2018
KEVIN T. VERIFIED CUSTOMER
Alec was great but my car wasn’t, I had oil change and tires rotation done yesterday and today as I was driving on freeway, one of my wheel cover start to go different direction, now I’m missing one wheel cover. After I parked at the plaza, I noticed my other wheel cover is loose also. Basically they weren’t pushed in correctly after serviced. Now I’ll have to spend more replacing it, and good thing it was wheel cover and not the actual tire start running to a different direction.
11/12/2018
PATRICIA B. VERIFIED CUSTOMER
Very pleasant visit and great customer service
11/12/2018
LUIS FELEX. VERIFIED CUSTOMER
Emile was very helpful.
11/12/2018
Cecilia H. VERIFIED CUSTOMER
Everything is good
11/12/2018
MICHAEL M. VERIFIED CUSTOMER
She is very helpful and professional.
11/12/2018
DARLENE M. VERIFIED CUSTOMER
Kayla is a great addition to your Longo Toyota Family. She is energetic and has a beautiful smile to go with her cheerful approach.
11/12/2018
George S. VERIFIED CUSTOMER
Including Noli, your hospitality is very good. I have been to other dealerships. Because of this we have purchased eleven Cars including my son recently. But not as what they offering in japan. I am hoping that you will render the same kind of hospitality, since I am living here in LA. Please understand, I am not talking about your services you provide. It is all about your employees attitude towards your customers. I will see you in a few months, I am looking for my second Tacoma.
11/12/2018
Jenny L. VERIFIED CUSTOMER
Best customer service
11/12/2018
YOLANDA E. VERIFIED CUSTOMER
Thank you Kayla. You are friendly, professional, courteous and efficient.
See you soon.
11/12/2018
AURELIO M. VERIFIED CUSTOMER
Thanks very much everything is well
11/12/2018
ELIZABETH C. VERIFIED CUSTOMER
I was in and out I'm less than 2 hours. My problem was looked into and fixed. Great costumer service.