Eric Chung always been helpful and good customer service
Very professional and knowledgeable...thank you Eric
for taking the time, definitely will be back as my service advisor
3/16/2019
Cynthia B. VERIFIED CUSTOMER
Alex is always amazing! Professional, courteous, informative and knowledgeable.
3/16/2019
Rani M. VERIFIED CUSTOMER
I have an appointment at 11am and got my vehicle at 0535 pm.Too late.Most of the staff very rude. But the car rental service excellent. Next time I won't come to Longo. Thank you
3/15/2019
Akira S. VERIFIED CUSTOMER
Vince was just excellent & super in every way. A 11 on a scale of 10.
3/15/2019
IGNACIO S. VERIFIED CUSTOMER
Thank you very much everything was great.
3/15/2019
Steven L. VERIFIED CUSTOMER
Awesome service advisor!
3/15/2019
ALEXANDER L. VERIFIED CUSTOMER
Bruce was great!
3/15/2019
FRED G. VERIFIED CUSTOMER
My 2028 Rav-4 servicing was completed in record time. Less than one hour and I was on my way.
3/15/2019
Benito G. VERIFIED CUSTOMER
Super good excelente.. everything went smoothly
3/15/2019
ANELL O. VERIFIED CUSTOMER
Was very helpful and answered all my questions!
3/15/2019
Mary M. VERIFIED CUSTOMER
Was told while making the appointment that the service will take 45 minutes then told, when car was brought in, that it would take until 5pm. Went for the shuttle, and was told the wait was 45 minutes to an hour. Walked around a non-existent showroom with locked cars and to Lexus, which had zero cars in the showroom. After an hour, no shuttle, so the concierge had to call an uber, who was a very timid driver. Picking up the car, saw the sign that the car wash was down, which seems to always be down. Whether not working, not built, or using the drought excuse.
3/15/2019
Choo A. VERIFIED CUSTOMER
Jeff is very helpful, communicates well and very pleasant to deal with.
3/15/2019
ALMA B. VERIFIED CUSTOMER
Alexis was great. He has a great eye for details and makes helpful suggestions. Give him a bonus, he's terrific.
3/15/2019
Evelyn S. VERIFIED CUSTOMER
Good service but due to my senior income can not afford to have recommended service done at this time to expensive thank you
3/15/2019
Debbie D. VERIFIED CUSTOMER
Every person that I talk to at Longo Toyota was so professional and very helpful and most of all very nice
3/15/2019
Henry H. VERIFIED CUSTOMER
Bob McQuire/Nestor Gonzalez,
I appreciate both of you in helping me get the Factiry recall matter including the head lamp harness replacement Hybrid software update completed. Hopefully my vehicle will function correctly according to factory setting without any problems
3/15/2019
Long K. VERIFIED CUSTOMER
No one contacted me regarding other services need to be done. Only discovered that when I made payment to pick up my Toyota highlander.I will need to make another trip just to get those services. At least someone should text or call my cell while I was waiting in the lobby. What a great service.