Waited 3 hours for an oil change. Had to return to cashier because I was missing paperwork.
6/8/2019
MARTHA R. VERIFIED CUSTOMER
She was very professional and helpful. Great customer service
6/8/2019
MICHAEL W. VERIFIED CUSTOMER
Biagio was great!
6/8/2019
Juan K. VERIFIED CUSTOMER
Horrible service! My car was not serviced/repaired correctly. Vet unprofessiona work. Overall, worst experience at Long Toyota.
6/8/2019
Johanna B. VERIFIED CUSTOMER
He went the extra mile for me. I really appreciated it. Gayle Johanna B
6/7/2019
ARTURO C. VERIFIED CUSTOMER
Hola thanks. So much muchas gracias oy quedó Mucho mejor
6/7/2019
Franklin P. VERIFIED CUSTOMER
Jimmie has great customer service. He had answer for all my questions about my vehicle. My truck was ready at the time he said it was going to be done.
6/7/2019
Kyong N. VERIFIED CUSTOMER
Andrew understands what I need to do for my Highlander with in time frame which helps my situation. He is a sincere Service Manager who follows Toyota company protocol. I appreciated his service yesterday even I waited 8am to 4pm & got home at 8pm by ordeal on 10Freeway Police activity.
6/7/2019
VERN S. VERIFIED CUSTOMER
Very helpful
6/7/2019
Ricardo H. VERIFIED CUSTOMER
Marissa Zelaya was very helpful, professional, friendly, and courteous. I am very happy with my overall experience at Longo. Thanks!!
6/7/2019
Patricia D. VERIFIED CUSTOMER
very polite, respectful to my elderly. handicap spouse. helped and educated me with my connecting my cell to my car. much appreciated. THANK YOU ANDREW V.
6/7/2019
David D. VERIFIED CUSTOMER
Jimmie Saucedo provides A+ customer service; along with always a smile.
Thank you for asking because he deserves recognition and a compliment.
I live 4 hours away from the dealership and I will always drive to your location for any services without thinking about the long distance to you at the El Monte, California location.
Happy customer always!
6/7/2019
LYDIA G. VERIFIED CUSTOMER
Juan was excellent service advisor. He was very courteous in helping with rental car. As well as completing all details for service needs. Great employee thank you Juan. Five Stars !
6/7/2019
YOUMIN F. VERIFIED CUSTOMER
Teddy Chiu ‘s service is very very good. I’m extremely satisfied pleased.
6/7/2019
RALPH E. VERIFIED CUSTOMER
Longo is fortunate to Have Juan as a service representative.l He is very helpful, thorough and courteous!