Alex called Friday afternoon to say that the hatch part needed would be in on Saturday so we left the car overnight Friday to have the part installed. Then I got a call from Alexis Saturday morning that the part was back ordered. So, I’ll need to take the car back when the part comes in. I would have had use of my car Friday night if he (or someone) had checked part availability before he called me.
7/8/2019
Marcelino C. VERIFIED CUSTOMER
Worse service ever resived. Appoitmmen was made for 11 a.m. and car service was not completed until 3:30. Just for a simple service job. Worse dealer for service.
7/8/2019
Beatrice F. VERIFIED CUSTOMER
Danny provided us an excellent service as always
Danny is very knowledgeable and provide excellent customer service
7/8/2019
Lupe M. VERIFIED CUSTOMER
Excellent service by Mandi. I will return for future services! Thank you, Mandi.
7/8/2019
Natalia S. VERIFIED CUSTOMER
Great service!
7/8/2019
Gary L. VERIFIED CUSTOMER
She provides professional & excellent services
7/8/2019
Gustavo G. VERIFIED CUSTOMER
Love this guy!
7/8/2019
Ronel Q. VERIFIED CUSTOMER
Thanks for getting my services done on a timely manner
7/8/2019
Michelle A. VERIFIED CUSTOMER
Biagio was excellent at making my experience a good one. I had left my wallet while receiving transportation from the shuttle and Could not get a hold of them even after he transferred me 5 times! Biagio did not give up instead he went above and beyond and spoke to them and had them call me. Thank you Biagio!
7/8/2019
Connie G. VERIFIED CUSTOMER
Ethan Subwas very helpful
7/7/2019
Handi J. VERIFIED CUSTOMER
Great service for helping customer. Thank you!
7/7/2019
DAVID T. VERIFIED CUSTOMER
The service from Mandi Davis is great.
7/7/2019
MARTIN M. VERIFIED CUSTOMER
Good agent & good advised that I received from Roy Wu.
Definitely I will look for him the next time I need for the service for
My 4 Runner, Thank you.
7/7/2019
Rebecca L. VERIFIED CUSTOMER
Very detailed and professional
7/7/2019
David L. VERIFIED CUSTOMER
Thanks
7/7/2019
Socorro B. VERIFIED CUSTOMER
I’ve been coming to Longo Toyota for the past +2 years, and Johan provided the best customer service I have received so far. He answered every question that I had very clearly and was very patient with me. I am grateful for his help and his friendly attitude.
7/7/2019
Kyung Woo. VERIFIED CUSTOMER
Amazing service from Juan. Very fast maintenance time, 1 hour, even though there were too busy. 100/10