Longo Toyota Auto Repair Service

Katy was absolutely lovely. Many thanks for a great experience.

Noli was great. I appreciate how he reviewed & explained work previously done and maintenance I’d like to do in next few months. Thanks Noli! Thanks Longo!

Excellent job by Mr. Noli Evangelista. Job done very professionally. Worth recommending to my friends & relatives who are Toyota owners..

Great !!!

She is owesome, Thanks for being good service! I’ll be back for nex service! ***** 5(five) stars service!

Excellent and very patient. Johan is great at what he does.

Kayla is exceptional!!! Even though I didn’t have an appointment (I usually do) she made me feel as though I was at the top of the list. She carefully evaluated my car, gave me the feedback and set me up to be back in my car ASAP. In short; she made me a happy, satisfied customer.

Very satisfied with the service work completed. Dropped off the car for 2 recall corrections. When the appointment was scheduled the Longo representative was told the correction needed in order to register the car. The representative also told a “proof of corrections” was needed in order to register the car. My husband was told he would receive the proof of corrections after the service. Upon picking up the car I was given the receipt of work performed. I asked if there was anything else that could be given to me. I told the cashier that I needed to show proof of the recall corrections in order to register the car. The cashier (I believe it was Bo) said that the only certificates they were giving out was for the Corolla corrections. I asked if the receipt would be sufficient to register the car, he said “yes” if there was a problem, they can call Longo (thought that was kinda weird because the DMV wouldn’t call, but thought that I went with it). I left with the car. I told my husband I was not given anything other than a receipt . He called and spoked with Johan, who said there was in fact a “proof of corrections “ that we could have been given. He was told to come back to Longo to pick up the “proof of correction”. Johan did give me a call (as my number was left as a contact number to pick up the car) and told me where I can pick up the “proof of corrections” and he did was apologetic for the misunderstanding. I came back to Longo and picked up the “proof of corrections “ from Kayla, who was also apologetic. Everyone was great. It was just annoying to have asked for something specifically that was needed, to be told it doesn’t exist, then to be told it does exist, and i have to come back to pick it up.

Mandi Davis was so helpful, kind, thorough, and very professional! She listened to my concerns and needs. She explained all the repairs and was so easy going. Thank you, Longo Toyota, for having an employee like Ms. Davis servicing your clients!

Nestor is an excellent worker !!!

Yor the best

Excellent service

Ryan was great! His customer service is excellent and it was a joy to work with him!

Thanks to Agustin's caring and service!

The rep I have encountered was very knowledgeable and I hop to I will encounter her again on my next visit

good?

You keep taking of me and I’ll keep coming back. 29 years so far!

Awesome person and great customer service

Excelente service thank you

He knew how to make me Feel served!