For the money we spend on these trucks, Toyota should take better care of us. My issues were not resolved and I was told that’s normal for a truck to have. As if it’s normal wear and tear. My frame was rusting at 2k miles due to poor design of AC drain hose dripping constantly on the frame. The roof weather strips for not replaced and was told it was normal for them to come loose. The rattle noise seems the same but good luck finding that. All in all I wish I never bought the truck. If I was going to have to deal with small issues on a new vehicle, I would of just kept my old truck. It seems like Longo doesn’t want to fix or replace stuff unless they can make money off of you.
12/4/2019
JOSE A. VERIFIED CUSTOMER
10/10 customer service!!!! Thank you Noli!!!
12/4/2019
Morena A. VERIFIED CUSTOMER
Great service! And he was very nice to me.
12/4/2019
WOODY C. VERIFIED CUSTOMER
No additional comment.
12/4/2019
Leopoldo C. VERIFIED CUSTOMER
It took a little while to have the car back after we where directed to the cashier. About 40 minutes
12/4/2019
Fazilet K. VERIFIED CUSTOMER
Mr Chiu was very thorough, calling and updating me until my car was ready. Top notch.
12/4/2019
Victor L. VERIFIED CUSTOMER
Always a great experience
12/4/2019
Eddie T. VERIFIED CUSTOMER
Very good service Thanks
12/4/2019
Carlos M. VERIFIED CUSTOMER
Great costumer service.
12/4/2019
Jaime A. VERIFIED CUSTOMER
excellent and speedy service
12/4/2019
Abel S. VERIFIED CUSTOMER
Great customer service. Plus she knew about Star Wars based on my license plates!!!
12/4/2019
Adrian A. VERIFIED CUSTOMER
On the inspection for my 5000 mile service the headlights were inspected as working, and I already knew one was out. Makes me question the honesty, detail and integrity of the inspection and recommendations. Highly disappointed.
12/4/2019
Juanito F. VERIFIED CUSTOMER
Biago was helpful and honest.
12/4/2019
Laura F. VERIFIED CUSTOMER
Joseph was very knowledgeable and detailed in his explanation of the Toyota Care service policies. He provided great service!
12/3/2019
Stanley B. VERIFIED CUSTOMER
Danny Guerrero and Raymond Espinosa are amazing. They do what they say they are going to do and very professional and extremely polite. They are the perfect team. I only have my car serviced then the two of them are there. I will schedule another day if I cannot have the two of them.
12/3/2019
Theda C. VERIFIED CUSTOMER
Ver professional. Excellent customer service
12/3/2019
Evelyn C. VERIFIED CUSTOMER
Very professional and explained well the service that my car was getting that day.
12/3/2019
Marisa A. VERIFIED CUSTOMER
Albert always takes care of me when I take my Camry in for service, and is always on top of everything keeping me updated.