It was really good. Really pleased with their job!
9/30/2017
Irene B. VERIFIED CUSTOMER
Jennifer was so helpful throughout the whole process, I bought 2 vehicles from MK Smith and Jenifer is one of the most help person on that lot. All the questions I had with warranty after my car was complete she had every answer to all my questions that were helpful.
9/30/2017
Gary P. VERIFIED CUSTOMER
Andrew is seriously the best. Great customer service, very knowledgeable and professional.
9/29/2017
Hyun L. VERIFIED CUSTOMER
The staff was so nice and reliable. I have been in west covina service center every check up for 2 years, but I will visit this center thanks to Ribert. Have a nice day for all staffs.
9/29/2017
Raul C. VERIFIED CUSTOMER
MK Smith with Andrew Franck has always given me excellent service. Andrew really goes out of his way to make me have a good experience at MK Smith. Thank you
9/29/2017
Bob G. VERIFIED CUSTOMER
Service, like all the other times have been fantastic. I live 30 miles away but still buy my cars from you and also use your service.
Thank you
9/29/2017
Andrew L. VERIFIED CUSTOMER
My wife told the service advisor she wanted the Air Pressure set to 44psi, and it was even typed in on her copy, but the air was never added. Most likely it wasn't even checked as every tire is set to a different pressure. It even States on your invoice "check all tire pressure per California law and set to proper inflation" There no way "proper inflation" varies between 4 PSI.
Disappointed customer.
9/28/2017
Ben S. VERIFIED CUSTOMER
Very professional and great service done in a timely manner
9/28/2017
Richard M. VERIFIED CUSTOMER
You guys were helpful and quick with the service
9/28/2017
Ping P. VERIFIED CUSTOMER
Good service
9/28/2017
Carrie M. VERIFIED CUSTOMER
Andrew, is the best! I haven't even owned my car for 6 months, but I have learned that Andrew is there to help no matter what my issue is! Thank you very much for going beyond any customer service that is expected! It's very refreshing! Keep up the great customer service!
9/28/2017
James M. VERIFIED CUSTOMER
Dennis as always knows what is needed and get's it
Done professionally and timely He has always
taken care of my 2. cars needs and watches
for my future possible problem situations that may
come up. I trust him with my and my wife safety
J. Morey
9/28/2017
Dona &. VERIFIED CUSTOMER
Everything was great everyone did a fantastic job!
9/28/2017
Miguel V. VERIFIED CUSTOMER
David took care of my truckGreat experience there
9/28/2017
Claudette T. VERIFIED CUSTOMER
Very good total satisfied Dennis is the right man
9/27/2017
Denise C. VERIFIED CUSTOMER
Robert was great in keeping me informed as to what I needed done. I hope to have many informed talks with him. He is great!!!!
9/27/2017
Brandi N. VERIFIED CUSTOMER
He is awesome and explained my warranty
9/27/2017
Diana T. VERIFIED CUSTOMER
He was just a little off on his math calculations. He told me it would be about $220 but it was actually $299.
9/27/2017
Fredrick H. VERIFIED CUSTOMER
Dennis has always taken good care of me. I know the service
Ice team will always do a great job in a timely manner.