I specifically asked for a flex fuel truck. They told me the one I was getting was flex fuel capable however this was not the fact. I’m extrmeley disappointed.
6/18/2018
Frank S. VERIFIED CUSTOMER
Jennifer was very kind and helpful. This was the first time they had done the recall I needed for my Chevy Cruze, she was honest and upfront about not knowing exactly how long it would take which I really appreciated and was very helpful and flexible when I needed someone other then myself to come pick up my vechile! Thank you very much Jennifer!
6/17/2018
Henry D. VERIFIED CUSTOMER
Service provider Robert is the best
6/17/2018
Lynnette H. VERIFIED CUSTOMER
Excellent service. Ty Robert
6/17/2018
Sam B. VERIFIED CUSTOMER
Miss hunt. Is the best better than the best very helpful outstandig caring i love this lady.. she take care of u just like her own car...i thank u fm the bottom of my heart miss hunt..and thanks to evry one...see u
6/16/2018
Isaac L. VERIFIED CUSTOMER
Thank you Mike is a good person always helps too that people mk Smith have da good team too help castomers
6/16/2018
Bryan A. VERIFIED CUSTOMER
I appreciate the customer care provided!
Bryan
6/16/2018
Kathy C. VERIFIED CUSTOMER
Got me in/out super fast as promised for an air filter. :)
6/16/2018
Gina R. VERIFIED CUSTOMER
I'm usually satisfied and very happy with the service dept but today's experience makes me feel not anymore. It states you guys rotated the tires and added air but it wasn't done. So now, I wonder what else wasn't done during this morning appt? Can some one contact me regarding this issue. Thank yoy
GM Romero/ 2015 Black Camaro that's was purchased with you.
6/16/2018
Marcella L. VERIFIED CUSTOMER
Gold star
6/16/2018
Judith M. VERIFIED CUSTOMER
Gary was courteous and efficient and help me to understand exactly what was needed to get my car roadworthy for a long trip. The work was performed timely and within my schedule and I'm happy with the outcome. Thank you.
6/16/2018
Anita M. VERIFIED CUSTOMER
Jennifer Hunt was great! She kept us informed about my vehicle service was very good. Will recommend M.K. Smith
6/15/2018
Karen Z. VERIFIED CUSTOMER
Very professional and kept me posted throughout the service...
6/15/2018
Manuel V. VERIFIED CUSTOMER
Very satisfied
6/15/2018
Quinn G. VERIFIED CUSTOMER
I told them what to check and what was wrong ...
They told me the problems were there,didn’t fix anything..
And charged me $150.00...
Nothing was covered under warentee?
They didn’t even replace jack under back seat like I asked !
I wouldn’t do that to someone ....bare minimum Mentality
6/14/2018
Jane S. VERIFIED CUSTOMER
Great service
6/14/2018
Kyle M. VERIFIED CUSTOMER
Andrew was very personable, and very knowledgeable. Kept me updated on time and his customer service was great.
6/14/2018
Alfonso L. VERIFIED CUSTOMER
The main issue was the wait time for the vehicle. I made an appointment and was there at 8:30 and truck was not ready till about 4 o'clock. I just had the fuel filter changed and when I picked it up they forgot to reset the code and it still show that I had 10% filter, so I had to come back and they reset it. Of course I thought they never changed the filter but was insured that they did! The service man was excellent so it made everything ok & pleasant! He did give me the price I was quoted over the phone instead of what the computer said, he saved me 35,00. I did buy my 2017 chevy Silverado there last year & happy with truck & MK smith, I come from riverside for service & I wish they could extend the miles for free shuttle to loyal customers so I don't have to depend on a ride from family/friends, once again service guy was professional , & I know u guys are busy , see ya on next service!