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Real Reviews from VERIFIED CUSTOMERS
Alfred M. VERIFIED CUSTOMER
Thank you for providing the excellent that M K staff provide.
6/22/2018
Micheal E. VERIFIED CUSTOMER
I had to bring my vehicle in three total times to repair one item. Shouldve been right the first time.
6/22/2018
Fadi B. VERIFIED CUSTOMER
Everything went well
6/22/2018
Shanette E. VERIFIED CUSTOMER
Great customer service.
6/21/2018
Vince H. VERIFIED CUSTOMER
The service I received was excellent and timely. Great service personnel and friendly.
6/21/2018
Tomas A. VERIFIED CUSTOMER
Completely happy and Jennifer is awesome!
6/21/2018
Dale V. VERIFIED CUSTOMER
I was in an out very quickly! Robert is always in top of the status of my vehicles and let’s me know the minute service is complete! Excellent job Robert!
6/21/2018
John C. VERIFIED CUSTOMER
Great service as usual!
6/21/2018
Mary B. VERIFIED CUSTOMER
Truck is running good since repair was made Thank You
6/21/2018
Michelle S. VERIFIED CUSTOMER
Charged an exorbent amount to install a battery. A BATTERY. It takes you all of maybe 5 minutes to complete. Not to mention I waited TWO HOURS for this rip off service. 290 dollars for a BATTERY. Pretty sure I won’t be back. Stop contacting me to do service on my car. You guys ripped me off today.
6/21/2018
John G. VERIFIED CUSTOMER
Dennis was my service advisor , but has now retired and Robert sept in and took over as my advisor now and I was very pleased with him , he was able to help me out with the service I needed and was able to get me in and out . I would use Robert again thx
6/21/2018
David H. VERIFIED CUSTOMER
I am a repeat customer with MK Smith. I have always have appreciated the level of customer service provided by this dealership. When I arrived the other day, Jennifer greeted me with a smile and listened carefully to the concerns I had about about my vehicle. I left my vehicle with her that afternoon and the next morning gave me status of the service provided and explained in detail what has been accomplished. Her factual honesty was much appreciated. I know moving forward, will reach out to Jennifer for any future service for all GM vehicles. Thank you Jennifer. Sincerely, David H
6/21/2018
Linda R. VERIFIED CUSTOMER
Jennifer is a wonderful person. Great customer service!!
6/21/2018
John K. VERIFIED CUSTOMER
Would be a nice touch to have the car washed like we have had at other dealers.
6/20/2018
Victor O. VERIFIED CUSTOMER
Appreciate the service, only comment which was from my wife is that she expected a courtesy Carwash.
6/20/2018
Sandra H. VERIFIED CUSTOMER
Will be asking for Jennifer for all my service needs from now on.
6/20/2018
Ernest P. VERIFIED CUSTOMER
Excellent customer service
6/20/2018
Barbara D. VERIFIED CUSTOMER
Very efficient and polite. Glad that I have switched over to MK Smith vs mark Christopher.
6/20/2018
James C. VERIFIED CUSTOMER
Very good
6/19/2018
James S. VERIFIED CUSTOMER
Sorry you don't offer the carwash anymore.
6/19/2018