Jaime is extremely knowledgable on all aspects of my FORESTER. THIS IS MY 4TH ONE, Jaime has been my service advisor since he been with Sierra, I've not had an advisor anywhere this good. And, he always greets me with a smile and greeting. Please make sure you keep him working there.
8/1/2019
Ehrlick C. VERIFIED CUSTOMER
He’s very good! I’m happy with he’s service!
8/1/2019
Annette W. VERIFIED CUSTOMER
He is very efficient in his job!
8/1/2019
Jamie L. VERIFIED CUSTOMER
Jessie was great but our experience so far with Sierra has been poor. The tire insurance plan we were sold is NOT what we were promised. When we purchased the car we payed for an alarm system, it was never installed. There were minor issues with the car that we were told would he repaired. 6 months later, they still have not been handled.
I called and tried to schedule service for the brake recall, we were never called back. Jessie was able to help set up this appointment when I was there last.
7/31/2019
Zona Lisa. VERIFIED CUSTOMER
Jaime was very professional and courteous, and my service was speedy and well done. I definitely think Jaime is an excellent representative for your establishment. Very satisfied with everything.
7/31/2019
Gloria H. VERIFIED CUSTOMER
Professional and helpful.
7/31/2019
Steve R. VERIFIED CUSTOMER
Thank God Jesus got our car serviced after a scheduling error. Thank you Jesus. I only wish it could have been washed as well.
7/31/2019
Martha F. VERIFIED CUSTOMER
I expected good service and that is what I received
7/31/2019
Amy L. VERIFIED CUSTOMER
Didn’t go far above expectation, but all expectations were met and satisfied.
7/30/2019
Jane M. VERIFIED CUSTOMER
He is very helpful and nice. Answer all our questions
7/30/2019
Agnes M. VERIFIED CUSTOMER
I did not get any of my questions answered. Not only did he not have any knowledge, he didn’t even try to get the answers!! Very disappointed in Subaru!!
I would not buy another Subaru.
7/30/2019
Nancee D. VERIFIED CUSTOMER
I am confused as to why I, a supporting client of Subaru (Sierra) cannot have a copy of the items to be covered on the 30,000 mile service. I would like to see the list before the service. It is not found in our manual. My friend and I have found this service for less tha 600$. Sorry a coupon of 20$ or so dollars is not impressive. The service for today (recall for brake light) was handled efficiently. Although I had to remind them to check something that was listed on the work order.
Nancee
7/30/2019
Brian W. VERIFIED CUSTOMER
Thank you!
7/27/2019
Marielle C. VERIFIED CUSTOMER
Rafael was very professional and explained everything clearly. He was very attentive and also had my vehicle serviced faster than the time promised. I’m very pleased with the service and will definitely keep returning for any of my vehicle needs.
7/27/2019
Chris H. VERIFIED CUSTOMER
Jaime took care of me and my Subaru Forester that is having check engine light problems from failed sensors.
7/27/2019
Caleb P. VERIFIED CUSTOMER
Wait time was supposed to be 1.5-2 hrs and ended up being over 4 hrs. I understand it was a busy day, but that’s a significant difference.
7/27/2019
Donabeth D. VERIFIED CUSTOMER
Eyesight system down when I drove home it clearly wasn’t test driven before I picked it ip
7/26/2019
James T. VERIFIED CUSTOMER
Friendly service writers, comfortable waiting area and good coffer even in the late afternoon.
7/26/2019
Nicole L. VERIFIED CUSTOMER
He was great. Very friendly.
7/26/2019
Zhibin G. VERIFIED CUSTOMER
he is super cool and the service was faster than expect.