Billy was absolutely great. And Tina in the service office is great too. Appreciate your employees working through these challenging times and keeping a great attitude.
4/25/2020
William G. VERIFIED CUSTOMER
Thank you very much and always providing excellent service
4/25/2020
Victoria K. VERIFIED CUSTOMER
Very attentive and nice
4/24/2020
Julian M. VERIFIED CUSTOMER
Very courteous, quick and out
4/24/2020
Arthonia R. VERIFIED CUSTOMER
Please call. I would like to discuss the nearly two and half hour service . Just to change one tire. I had an appointment and was was told I needed to wait one hour and forty-five minutes . However, I had to wait much longer in a HOT waiting room. Billy never came to give me status. I had to come to him and then he proceeded to look into the status of my car in between answering the phone and having me wait longer and longer. So, upset...He never said I will be right with you. I felt he just wanted my money $266 dollars. I did witness how kind he was to another customer .. it just made me sick...
4/24/2020
Stan B. VERIFIED CUSTOMER
The Service Writer, Vince was awesome. He was respectful, police and professional. He did exactly what he said he would do. I always try to get Vince or Kevin when I bring in one of my 5 Honda Automobiles. Vince is an ASSET to Sierra Honda . I would hope that when you hire new employees that you you would have Vince train them. Vince is just a great human being. People should take lessons from him.
4/23/2020
David A. VERIFIED CUSTOMER
Great Service
4/23/2020
John H. VERIFIED CUSTOMER
Vince is great! I wish he could take care of me every time in get car service.
4/23/2020
Laura B. VERIFIED CUSTOMER
Adam was great very professional and helpful unfortunately my issue was not solve
4/23/2020
Steve S. VERIFIED CUSTOMER
Mr. Tran was very professional and answered all my questions. He even gave me a price for a part I need for my car.
I was very pleased and will continue to bring my vehicle into your dealership.
Give Mr. Tran my thanks for all his help.
4/22/2020
Elizabeth M. VERIFIED CUSTOMER
The employees were really helpful and nice !
4/22/2020
Roberto Z. VERIFIED CUSTOMER
excellent Service
4/21/2020
Adam R. VERIFIED CUSTOMER
Amazing service
4/18/2020
Norma B. VERIFIED CUSTOMER
He was just great and very professional
4/18/2020
Cheryl C. VERIFIED CUSTOMER
I have had the pleasure of working with Vince for quite a few years with my Hondas. Vince is excellent. Great customer service.
4/18/2020
Mary C. VERIFIED CUSTOMER
Adam was friendly, communicated about the wait time and was very helpful.
4/18/2020
Jerry J. VERIFIED CUSTOMER
Very good service, got my car quickly I was notified of the service throughout the day.
4/16/2020
Violet C. VERIFIED CUSTOMER
Very good and faster service, thanks.
4/16/2020
Christina A. VERIFIED CUSTOMER
Tina does a good job as the middle person between the technician and the customers. She's polite and patient and takes the time to explain things. She even takes the sting out of the sticker shock that comes with paying the bill. Thank you!