Michael is very understanding and helpful. He explains everything to me before I pay as to what was done to my car. Michael is very friendly and lets you talk and explain things to him and then he will give you options.
9/15/2021
Theresa W. VERIFIED CUSTOMER
Levi was great. Very friendly, efficient and informative.
9/15/2021
David E. VERIFIED CUSTOMER
Dave always answers all my questions and
concerns in a professional manner.
Thanks Dave
9/15/2021
Deserae B. VERIFIED CUSTOMER
Helpful and efficient
9/15/2021
Dennis F. VERIFIED CUSTOMER
Excellent service. Took a little longer than I expected.
9/15/2021
Ruth J. VERIFIED CUSTOMER
Levi was excellent! He patiently and thoroughly went over some system features that I wasn’t aware of that answered the issues I was having. He had my car washed twice to make sure it was right! He made sure I understood my battery warranty. He is one of the best service advisors I’ve come across and I’ve been to every Honda dealership in the Phoenix/Glendale/Peoria area. My first experience with your dealership was when I purchased this vehicle and the service I have received so far from both sales and service has been exceptional! We are a Honda family and Surprise Honda is now my new dealer for sales and service thanks to Evan in sales, Alex in finance and Levi in service!
9/15/2021
Marcie J. VERIFIED CUSTOMER
Always helpful and professional. Great service.
9/15/2021
Paulina G. VERIFIED CUSTOMER
Alfredo is the absolute best! He makes sure I’m well taken care of Everytime I get my car serviced!!
9/14/2021
Sheila S. VERIFIED CUSTOMER
Excellent service…Alfredo does an awesome job of letting me know what to expect and is always courteous and friendly every time I come in for service !!
9/14/2021
Margot H. VERIFIED CUSTOMER
Nathan once again was awsome! Explaining what needed to be done on point.
Answered othrer questions too!
He even arranged for Gecko Glass to call me to replace my cracked windshield.
I didn’t have to do anything but answer their call and it was done!. Thank you Nathan and Surprise Honda…you are the Best Dealership in AZ!!
9/14/2021
Kate F. VERIFIED CUSTOMER
They were very nice.
9/14/2021
Lourdes E. VERIFIED CUSTOMER
I had a super experience with Alfredo, always very professional, answers my questions and makes sure i have a great experience. Thank you !
9/14/2021
David J. VERIFIED CUSTOMER
Levi did a great job for us. Thank you for a wonderful service manager.
9/14/2021
Margaret H. VERIFIED CUSTOMER
Nate is awesome, he is mindful of our needs and always give suggestions
9/13/2021
Sharon M. VERIFIED CUSTOMER
Courteous, professional and loved driving away in a freshly washed car.