Jordon was courteous, knowledgeable, & followed thru with what he had said he would do to keep me informed. That was very much appreciated.
5/10/2017
RICKY G. VERIFIED CUSTOMER
Chris is a great DCH employee and aervice advisor.
5/10/2017
LARRY N. VERIFIED CUSTOMER
Chris was very good at his job. Appreciate his demeanor and follow up. This man deserves a promotion when one is available.
LARRY N
5/9/2017
Jose S. VERIFIED CUSTOMER
Armel **** is very professional and courteous to all of his guests. I wanted to note, that as I sat in the waiting room for my car to be completed, he walked through just about every 15 minutes or so reassuring his guests that were also sitting there with me, the statuses of their vehicles as well. I found that to be very genuine. I will definitely continue to bring my vehicle to this dealership location.
Sincerely,
Jose S
5/9/2017
Alan M. VERIFIED CUSTOMER
Jordan was polite friendly kept me informed.
5/7/2017
THEODORE G. VERIFIED CUSTOMER
Jordan Geoff was awesome, he made me feel compelled confident my Jeep would be taken care of. I will definitely be coming back. Thank you.
5/7/2017
Inez V. VERIFIED CUSTOMER
Always professional and courteous . The work was done well and in a timely manner.
5/7/2017
Marilena B. VERIFIED CUSTOMER
Good customer service from Yakov.
5/7/2017
William M. VERIFIED CUSTOMER
Armel greeted me when I arrived. He had a great friendly attitude. We joked around and he made me laugh. Later that afternoon he was called in to give me a update. He went to get the info. Returned with a smile and gave me an update that they were finishing up. He explained what they were doing. Later he found me in front to give me the keys. Was really impressed with him.
Regards: Bill McPhillips
5/7/2017
John M. VERIFIED CUSTOMER
Excellent service and courteous call backs to keep me informed
5/7/2017
Kristopher R. VERIFIED CUSTOMER
Second time working wit Yakov. He is exactly what a service advisor should be! After working with multiple car manufacturers and their advisors, Yakov is by far the best!
5/6/2017
Kristen M. VERIFIED CUSTOMER
I was expecting to wait an hour or more for my car to be finished, ended up taking a lot less than that! Thank you!
5/5/2017
LISA W. VERIFIED CUSTOMER
Although there were other issues with my experience at DCH Auto Group of Temecula, Yakaov "Yasha" was awesome. He constantly updated me with the status of my vehicle and went above and beyond to get things handled.
5/5/2017
Lynn A. VERIFIED CUSTOMER
All the protection trash was left all in my car. And why did I have to go and hunt for my car. When everyone else there car was pulled up to the door and was treated with customer service. I was just told my car was ready and I could see the cashier. Then she just said sign here and gave me my key, then I had to ask where my car was, she pointed and said outside. Wow!!!!
5/5/2017
Sheri H. VERIFIED CUSTOMER
I have had so many problems with this car. Though all of my service specialists have been good. Jordan P Geoff was the best. He cared about the issues with the car and made sure that he kept in touch with me as issues arose. I appreciated his honesty and integrity.
Sheri H
5/5/2017
James A. VERIFIED CUSTOMER
Jordan worked diligently to resolve my service issue.
Great job!
5/4/2017
David N. VERIFIED CUSTOMER
Great job! Very happy with service. So much better than the last service! Thank you!
5/4/2017
Barry S. VERIFIED CUSTOMER
I requested service for my 2008 Durango because the engine icon and the ESP slippery icon was on the display panel. After paying $2320.25 for the varies service, after leaving the dealership and about 5 minutes from my house the ESP Slippery icon was on the display panel again. I sent an email to notify the dealership about the problem. I left for out town that Monday night, so I wasn't able to call James to tell him the problem. I will be back in SoCal last Wednesday night.
5/4/2017
David J. VERIFIED CUSTOMER
I like that your establishment is fair and honest in your quality of work , and your pricing.I especially like the fact that you keep me posted via the email. Keep up the good work.
5/3/2017
Hannh V. VERIFIED CUSTOMER
Armel was very kind and very professional. He went over and above to make sure I was taken care of.