Hardin Honda Auto Repair Service Center

Oil change was done fast, price was affordable. Thank you.

Zachary is excellent customer service. I thank for his great work.

I was very happy with the excellent service provided by Darin. He was very professional and helpful, clear and polite. II will look for him on my next visit to Honda Hardin dealer. Thank you Darin and Honda!

De Hua (Simon) Liang is very co-operative, helpful and talented person. He helped me in a positive way this time and every single time. I wish him all the very best in his career and end

Darin was helpful and professional during my visit today.

Zach was great. 10/10

Completely satisfied customer service Darin has an excellent attitude absolutely he loves his job

Outstanding employee was very friendly and customer focus and the completion of the vehicle maintenance was completed in the very timely manner. Thank you

Very polite & professional service

I was given frequent updates on the progress of my vehicle which I greatly appreciated. The service was quick and easy.

Darin was great, I’m glad I came back to this Honda Dealer for service.

Simon is awesome ! He’s always polite knowledgable and provides excellent customer service .

Great customer service!

Great service. Thank you, Zack

Overall the issue on my car was finally able to be resolved which I really do appreciate. What I don’t appreciate was the effort put forth to get things going. I left 2 messages (one a voicemail and another I talked to a gentlemen who said he’d leave a note) on separate occasions for Alfredo to call me back in which he never did so then I had to call when I had time. When scheduling this appointment for today I had to call a total of 4 times because someone picked up and I told them who I was and then the line went dead twice. I find this completely unacceptable for a dealership who I would think relies on their customer service for more clientele to be recommended to come here. I was also told when I got my axles changed which were covered under warranty how it’s an inconvenience for them as they are doing a service for free and aren’t being paid. Umm… first off why are you telling me this when I did not make the warranty. Second off why would you tell a client this when if the customer service is great id come back to get paid mechanic work done on my car. I really do appreciate them finding the issuing and fixing it but I do not appreciate the customer service over the course of time I’ve dealt with this. Will I come back we will see.

I will continue to come back. Helpful and supportive through out the experience. Definitely a good team.

Thankyou

There is a lot of noise coming from the panel between the back seat and the trunk. I have been coming and telling the service for three months. I am taking a video where the noise is coming from. The sound is clearly visible. The last time I brought the car, I left it at eight in the morning. I came to pick up the car in the evening. They told me that they found the fault. There were loose screws. We tightened them. They said the problem was gone. I picked up the car and left an hour later. Nothing had changed. The sound was coming again. No work had been done on my car. They treated me like a fool. If you cannot solve a problem with a vehicle under warranty, it means tarnishing the name of the Honda brand. I took it to a mechanic outside. I explained the problem to him. He found the problem in half an hour and fixed it. I gave him $200 in return. I am asking you. What is your understanding of warranty?

I am very happy with the excellent service that Zachary Nyman provided. He was courteous and very nice.

Cezar was courteous and very efficient.