Hardin Honda Auto Repair Service Center

Very happy with service

He was very patient with me. And very informative. I had a lot of questions. He took time to address each one with Courtesy and knowledge.

Steven was very helpful in explaining to me the additional service my car needed and I was in and out of there much faster than I anticipated!

i appreciate the appointment being honored as I was in and out within an hour.

Always treated well

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Excellent

I really appreciated the customer service! I was super satisfied and impressed with the quick turn around! Thank you so much!

Excellent Service. Thank You Byron Dozier.

Chris always takes great care of us and we are loyal customers of the service department because of him!

My visits with Honda are always great and customer service is always awesome.. keep up the great work..

This was the first time in the six years that I have serviced my car at this location that I felt completely disappointed with the customer service and help received. The service representative who assisted me seemed irritated when asking for explanation of the services my car required. He also seemed bothered when I mentioned I have extended warranty and that he may have to contact them to learn if my services were covered or not. He kept claiming he was the only rep available at 7 AM, but checking in two customers did not merit the unsatisfactory service I received. When calling with an update on my car’s services I was confused as to what I nedeed as he rushed through his explanation. Once more, he seemed annoyed and frustrated at my questions. When calling back to see if he could speak with my husband I was told by a different representative who answered my call in the services department, “that he is a busy man and who knows if I would be able to talk to him”. I found that statement completely unprofessional and rude. I was always confident that I would receive excelllent customer service at Hardin Honda as they claim to be a family, however this recent experience has me disappointed and will consider elsewhere when purchasing my next vehicle. This is the first time I have felt this highly disappointed with Hardin Honda’s service. Byron did not take the time to explain the services, rushed his help, and simply seemed irritated that he had to assist me.

He was nothing short of professional & friendly!

Always a great experience when I take my car in for service at Hardin Honda!

Funny and honest....

I was in and out so fast I didn’t even have time to finish my coffee

Sounds good, i am pleased to do the survey when I get it. I also want to say; thank you for receiving me, You guys did a great job, I was really satisfied with the job. Cezar was really nice and kind. Thank you so much :)

Both Greg in Express and Paul in Service are the best that any Honda Dealer can provide. This is my 8th Honda with my new Crv Ex the most improved ever. We have use another Honda dealer for years now i recommend Hardin. Thanks

Steven was very helpful and got my car serviced extremely fast. The wait was almost nonexistent. He was a great help.

Excellent service and fast thanks